Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Shoaib Hassan

Cranbourne ,VIC

Summary

Customer Service Assistant with a proven track record of high productivity and efficient task completion. Specialized in conflict resolution and customer relationship management, demonstrating strong multitasking abilities. Exceptional communication and problem-solving skills enhance customer satisfaction and loyalty. Maintains professionalism and courtesy in fast-paced environments.

Overview

12
12
years of professional experience

Work History

Customer Service Assistant

Twisted Sista Cafe
Frankston, VIC
12.2024 - Current
  • Maintained a clean and organized work area at all times.
  • Cleaned dishes, pots, pans and utensils.
  • Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
  • Swept and mopped floors to maintain cleanliness in the kitchen area.
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.

Cleaning Assistant

Absolute Domestic Services
Cranbourne, VIC
01.2025 - 05.2025
  • Swept, mopped and vacuumed floors to ensure cleanliness.
  • Disinfected high touch surfaces like doorknobs, handrails and countertops regularly.
  • Cleaned bathrooms, including toilets, sinks and mirrors.
  • Organized storage closets in order to keep items easily accessible.

Sales Manager

kidz zone
Quetta, Balochistan
01.2013 - 03.2025
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Developed pricing strategies that would maximize profits while still remaining competitive in the market.
  • Resolved customer complaints regarding sales and service.
  • Assisted customers in selecting appropriate products or services for their needs.

Retail Pharmacy Assistant

Al Mustafa Medial Store
Quetta, Balochistan
04.2019 - 10.2024
  • Ordered medications when necessary or requested by a customer or physician.
  • Answered customer inquiries regarding product availability, prices and alternatives.
  • Operated cash register to process customer transactions accurately and efficiently.
  • Provided information about drug interactions, side effects and dosages to customers as needed.
  • Maintained cleanliness of pharmacy by stocking shelves, cleaning counters and organizing merchandise.

Education

Some College (No Degree) - Science Education

Ummat Public School Quetta
Quetta
03-2011

Skills

  • Team collaboration
  • Attention to detail
  • Time management
  • Organizational skills
  • Problem-solving abilities
  • Customer service

Affiliations

  • gym
  • boxing
  • reading books
  • cleaning

References

References available upon request.

Timeline

Cleaning Assistant

Absolute Domestic Services
01.2025 - 05.2025

Customer Service Assistant

Twisted Sista Cafe
12.2024 - Current

Retail Pharmacy Assistant

Al Mustafa Medial Store
04.2019 - 10.2024

Sales Manager

kidz zone
01.2013 - 03.2025

Some College (No Degree) - Science Education

Ummat Public School Quetta

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Shoaib Hassan