AMINA TAIMOOR
Craigieburn,VIC
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills, and committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
1
1
year of professional experience
Work History
Service Station Attendant
Metro Petroleum
09.2024 - Current
- Handled cash transactions accurately, maintaining trust between the business and its clientele.
- Supported store management by assisting with merchandising tasks such as stocking shelves or updating product displays when necessary.
- Trained new attendants on company policies and procedures, fostering teamwork and consistency across the team.
- Managed daily register reconciliation, ensuring accurate accounting of all transactions for each shift.
- Provided exceptional customer service, resulting in repeat business from satisfied patrons.
- Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
FOH Staff Member
Jaimals Restaurant Hawthorn
04.2024 - 08.2024
- Developed and maintained positive working relationships with other restaurant staff and supported team to reach common goals.
- Provided exceptional customer service, resulting in repeat business and positive online reviews.
- Worked closely with management to stay updated on policy changes or upcoming events that could impact guest experiences.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously while maintaining top-notch service standards.
- Utilized POS system to receive and process food and beverage orders.
Receptionist
Al-Rehman Restaurant
02.2024 - 04.2024
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered phone promptly and directed incoming calls to correct offices.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
Education
MBA -
Melbourne Polytechnic
Melbourne, VIC01.2026
Bachelor of Arts - English Language And Linguistics
GIFT University
Pakistan01.2023
Skills
- Customer service and assistance
- EFTPOS Operation
- Operating cash register
- Patience and empathy
- Stocking shelves
- Cash handling expertise
- Time management mastery
- Store maintenance
Hobbies and Interests
- Reading
- Writing
Transport
I use public transport.
Languages
English
Full Professional
Timeline
Service Station Attendant
Metro Petroleum
09.2024 - Current
FOH Staff Member
Jaimals Restaurant Hawthorn
04.2024 - 08.2024
Receptionist
Al-Rehman Restaurant
02.2024 - 04.2024
MBA -
Melbourne Polytechnic
Bachelor of Arts - English Language And Linguistics
GIFT University
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