Aminata Jalloh
Moncrieff ACT,ACT
Summary
I considered myself as well professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. I have the ability to maintain high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's Fast Food Restaurant
Canberra, ACT
10.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Hair Salon Assistant
The African Look Salon
Canberra, ACT
08.2023 - Current
- Answered telephone calls to provide information and schedule new appointments.
- Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
- Managed appointment scheduling and confirmed bookings, resulting in efficient salon operations and minimal wait times for clients.
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Improved salon efficiency by multitasking various responsibilities such as answering phone calls, greeting clients, and handling payments.
- Contributed to positive client experiences by offering refreshments and engaging in friendly conversations throughout their appointments.
Receptionist
Links Multicultural Hair and Beauty
Canberra, ACT
10.2023 - 11.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Managed multiple tasks and met time-sensitive deadlines.
Education
Certificate III - Community Services
CIT BRUCE
ACT02.2025
YEAR 12 -
CIT BRUCE
ACT 12.2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Clear communication
- Problem-solving
- Customer engagement
- Taking orders
- Cleaning and sanitizing
- Self-discipline
- Interactive communication skills
- Flexible schedule
- Safe food handling
Reference
LINKS: 0402700185
African look salon: 043565376
Timeline
Crew Member
McDonald's Fast Food Restaurant
10.2024 - Current
Receptionist
Links Multicultural Hair and Beauty
10.2023 - 11.2024
Hair Salon Assistant
The African Look Salon
08.2023 - Current
Certificate III - Community Services
CIT BRUCE
YEAR 12 -
CIT BRUCE