Fotini Hyderiotis
HEATHERTON,VIC
Summary
Friendly and hardworking Dental Assistant with over 5 years of customer service experience and 3+ years in the dental industry. Experienced in both clinical and reception duties, with a strong focus on patient care and making patients feel comfortable. Works well with all types of personalities and enjoys being part of a busy, supportive team. Reliable, hands-on and always willing to learn and take on new challenges.
Overview
1
1
year of post-secondary education
4
4
years of professional experience
Work History
Dental Assistant
Bupa dental
06.2026 - Current
Receptionist
Aesthetik dental
01.2026 - 05.2026
Dental Nurse/Adminastration
East Bentleigh Dental Group
08.2023 - 10.2025
- Provided chairside assistance during dental procedures, anticipating dentist needs and preventing interruptions in workflow efficiency.
- Maintained detailed patient records accurately, ensuring data privacy regulations compliance and facilitating seamless coordination among dental staff.
- Coordinated insurance billing processes smoothly, resolving any discrepancies promptly for hassle-free payment experiences for patients.
- Actively contributed to a positive work environment by fostering open communication, teamwork, and mutual respect among dental team members.
- Improved infection control standards by meticulously sterilizing instruments and maintaining a clean workspace.
- Enhanced patient comfort by providing compassionate care and thorough explanations of dental procedures.
- Supported dentists during complex procedures, ensuring accurate execution and successful outcomes.
- Maintained adequate stock of emergency drugs, dental materials and instruments to deliver high-quality patient care.
- Assisted dentist in charting patient dental anatomy, pathology and screening to enable delivery of dental treatment.
- Managed patient appointments and maintained accurate records using dental management software (Dental for Windows, Oasis Dental).
- Provided exceptional front desk service, greeting patients, answering inquiries, and coordinating scheduling to ensure smooth daily operations.
- Communicated effectively with patients, addressing concerns and explaining procedures to foster a positive experience.
Dental Assistant
Angel dental
03.2023 - 08.2023
Education
Cert III Dental Assisting - Dental Assistant
Box Hill Institute of TAFE
Melbourne, VIC 01.2025 - 11.2025
Diploma of Beauty Therapy -
Ella Bache
Skills
- Dental Chairside Assisting (Surgical & General)
- Professionalism and ethics
- Invisalign, Root Canal & Implant Case Support
- Dental for Windows,Oasis Dental Software, Core practice and Dentally
- Sterilisation & Infection Control
- Strong Communication & Patient Education
- Teamwork & Fast-Paced Environment Adaptability
- Customer Service & Client Relations
- Office Administration & Scheduling
- CPR and first Aid
- Communication & Interpersonal Skills
- Teamwork & Adaptability in Fast-Paced Environments
Languages
Greek
Timeline
Dental Assistant
Bupa dental
06.2026 - Current
Receptionist
Aesthetik dental
01.2026 - 05.2026
Cert III Dental Assisting - Dental Assistant
Box Hill Institute of TAFE
01.2025 - 11.2025
Dental Nurse/Adminastration
East Bentleigh Dental Group
08.2023 - 10.2025
Dental Assistant
Angel dental
03.2023 - 08.2023
Diploma of Beauty Therapy -
Ella Bache