Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amir Oueslati

Kingswood,NSW

Summary

Self-motivated and dependable Waiting Assistant/Food Runner offering about 2 years of restaurant industry experience. Proficient in assisting guests with reservations, takeout orders and general inquiries. Career history achieving high performance with minimal supervision.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Waiter's Assistant/Assistant Food Runner

Poppi Tino
Kingswood, NSW
02.2024 - Current
  • Greeted guests and answered questions about menu items.
  • Provided excellent customer service to ensure repeat customers.
  • Brought food and beverages to tables in a timely manner.
  • Followed all safety and sanitation regulations when handling food or drinks.
  • Ensured all dishes were prepared according to recipe standards.
  • Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
  • Cleared away dirty dishes from tables after each course was finished.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Provided assistance with closing tasks such as restocking supplies and cleaning equipment.

Hotel Housekeeper

LUXXE
Penrith, NSW
02.2024 - Current
  • Cleaned and polished furniture, fixtures and other surfaces in guest rooms.
  • Vacuumed carpets, dusted furniture, washed windows and walls.
  • Stocked supplies such as drinking glasses, linens, toiletries and cleaning products.
  • Replenished amenities in all guest rooms according to established standards.
  • Checked for damaged or missing items in each room.
  • Followed all health and safety regulations when handling chemicals and cleaning solutions.
  • Inspected bathrooms for cleanliness and replenishment of supplies.
  • Transported trash from hotel rooms to designated areas on a regular basis.
  • Changed bed linens, made beds with fresh linens after guests checked out.
  • Organized housekeeping carts with necessary supplies at the start of shift.
  • Reported maintenance issues such as plumbing problems or burned out bulbs.
  • Provided excellent customer service by responding quickly to inquiries.
  • Informed supervisor when additional cleaning tasks were required during shift.
  • Ensured that all lost and found items were handled properly per policy.
  • Replenished drinking glasses, linens and bathroom items to keep rooms properly stocked.
  • Used wheeled cart to carry linens, towels and cleaning supplies from room to room.
  • Observed sanitation and exposure guidelines, maintaining internal protocols to minimize possibility of on-site infections.
  • Complied with regulations regarding hazardous chemicals storage and disposal, depositing empty containers in appropriate receptacles.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.

Busser/Waiter's Assistant/Assistant Food Runner

Fellini's
Media, PA
04.2023 - 01.2024
  • Greeted customers and answered questions about menu items.
  • Provided quick and efficient clearing of tables between courses.
  • Bussed and reset tables in an orderly fashion.
  • Assisted servers with stocking supplies, setting up for service and cleaning duties.
  • Replenished napkins, condiments, silverware and glassware as needed.
  • Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
  • Delivered food orders to tables in a timely manner according to company standards.
  • Ensured that each table was properly set before seating guests.
  • Conducted regular checks on customer satisfaction levels during meal service.
  • Organized storage areas for clean dishes and stocked linens.
  • Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
  • Took initiative to help others whenever necessary.
  • Maintained a friendly attitude towards customers at all times.
  • Provided assistance to other bussers or waitstaff when needed.
  • Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
  • Followed safety and sanitation guidelines in accordance with local health regulations.
  • Wiped down and cleaned chairs, booths and highchairs.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages.
  • Observed tables to tend to guest needs and identify customer service opportunities.
  • Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
  • Helped employees complete required activities during peak periods.
  • Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
  • Effectively multitasked within fast-paced environment.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Stocking/Receiving Associate

Carlino's
Ardmore, PA
11.2022 - 04.2023
  • Operated material handling equipment to move pallets of merchandise from receiving area to storage locations.
  • Inspected goods for damages or defects, reported issues to supervisor and resolved discrepancies with suppliers.
  • Unloaded trucks manually or using a hand truck or dolly when necessary.
  • Stocked shelves with newly arrived inventory and removed outdated items.
  • Organized backroom storage areas by item type in order to maximize space utilization.
  • Assisted in cycle counts as required for maintaining accurate inventory levels.
  • Ensured compliance with safety regulations while working in the receiving area.
  • Provided assistance in loading customer orders onto delivery trucks for shipment.
  • Organized storage areas to maximize movement and minimize labor.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Maintained inventory of shipping materials and supplies.
  • Organized deliveries by sorting and stocking receivables
  • Requisitioned and stored shipping materials and supplies to maintain inventory of stock.

Education

High School Diploma -

Upper Darby High School
Upper Darby, Pennsylvania, United States
06-2019

Skills

  • Food safety understanding
  • Order Management
  • Food inspection
  • High-volume dining
  • Table Setting
  • Safe alcohol service
  • Memory retention
  • Relationship Management
  • Effective customer upselling
  • Strong multitasking
  • Compliance standards
  • Food allergy awareness
  • Table Bussing
  • Safe Food Handling
  • Menu Memorization
  • Positive and professional
  • Cleanliness
  • Quality Control
  • Liquor, wine, and food service
  • Dish preparation
  • Service prioritization
  • Food Safety Standards
  • Food handling
  • Attention to Detail
  • Team building
  • Problem-Solving
  • Excellent Communication
  • Warm and Friendly
  • Problem-solving abilities
  • Effective Communication
  • Adaptability
  • High Energy and Stamina
  • Cleaning and sanitizing
  • Time management abilities
  • Team Player
  • Adaptable and Flexible
  • Conflict and Complaint Resolution

Certification

  • RSA (Responsible Service of Alcohol); Date of Issue: 30 January 2024; Expiry Date: 29 January 2029.

Timeline

Waiter's Assistant/Assistant Food Runner

Poppi Tino
02.2024 - Current

Hotel Housekeeper

LUXXE
02.2024 - Current

Busser/Waiter's Assistant/Assistant Food Runner

Fellini's
04.2023 - 01.2024

Stocking/Receiving Associate

Carlino's
11.2022 - 04.2023

High School Diploma -

Upper Darby High School

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