Amira Duffy
Toowoomba,QLD
Summary
In search of a full-time Electrical Apprenticeship with a Certificate II in Electrotechnology, Certificate III in Business, Certificate III in Fitness, and completing a Certificate II in Engineering. Brings strong practical abilities, a dedication to safety, and a readiness to pick up new skills in a busy environment. An experienced hospitality worker while in school, with outstanding communication and customer service skills, who is prepared to contribute to a team. I have a strong work ethic, proven by the completion of many certificates while attending school and working.
Overview
4
4
years of professional experience
Work History
Bartender
Warwick Turf Club
Warwick, QLD
08.2024 - Current
- Prepared and served a variety of beverages to club patrons.
- Maintained cleanliness and organization of the bar area and equipment.
- Managed inventory and restocked supplies as needed throughout shifts.
- Engaged with customers to provide friendly and efficient service.
- Monitored guest consumption to ensure responsible alcohol service.
Hospitality Worker
Belle Vue Cafe
Warwick, QLD
12.2021 - Current
- Provided excellent customer service in a fast-paced cafe environment.
- Prepared and served beverages and food items according to cafe standards.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Handled cash transactions accurately using point-of-sale systems.
- Managed inventory by restocking supplies and monitoring freshness of food items.
- Resolved customer inquiries and complaints with professionalism and care.
Bartender
Warwick Hotel
Warwick, QLD
12.2021 - 09.2024
- Maintained cleanliness and organization of the bar area and equipment.
- Managed inventory and restocked supplies as needed throughout shifts.
- Engaged with customers to provide friendly and efficient service.
- Collaborated with kitchen staff to enhance overall customer experience.
- Trained new bartenders on procedures and drink recipes effectively.
- Monitored guest consumption to ensure responsible alcohol service.
- Poured wine, beer, and cocktails for patrons.
- Controlled and monitored difficult situations.
- Resolved customer complaints in a professional manner.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Education
Cert 111 - Business
Aurora
Warwick, QLD11-2026
Cert 111 - Health And Fitness
Binnacle
Warwick, QLD11-2026
Certificate 11 - Electrotechnology
TAFE Queensland
QLD11-2025
Scots PGC College
Warwick, QLDCert 11 - Engineering
Nationally Recognised Training
Warwick, QLDSkills
- Customer service
- Effective communication
- Team collaboration
- Food safety protocols
- Health and fitness knowledge
- Technical problem solving
- Financial transactions
- Anticipating guest needs
- Strong multitasking
- Safe food handling procedures
- Time management
- Engineering design
- Cut and weld steel
- Grind steel
- Tack steel
- Read and follow plans
References
References available upon request.
Timeline
Bartender
Warwick Turf Club
08.2024 - Current
Hospitality Worker
Belle Vue Cafe
12.2021 - Current
Bartender
Warwick Hotel
12.2021 - 09.2024
Cert 111 - Business
Aurora
Cert 111 - Health And Fitness
Binnacle
Certificate 11 - Electrotechnology
TAFE Queensland
Scots PGC College
Cert 11 - Engineering
Nationally Recognised Training