Summary
Work History
Education
Skills
Timeline
Generic

Amira Gerges

Green Point,NSW

Summary

Adept at enhancing customer experiences and streamlining pharmacy operations, my tenure at Blooms The Chemist showcased my proficiency in medication storage and labeling alongside exceptional relationship-building skills. Achieved a notable increase in efficiency through meticulous organization and empathetic customer service, solidifying a reputation for excellence in pharmacy assistance.

Work History

Pharmacy Assistant

Blooms The Chemist
10.2024 - Current
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Received incoming supplies and stocked in correct locations.
  • Counted and labeled prescriptions with correct item and quantity.
  • Updated computer system with current customer, payment and inventory information.
  • Enhanced team communication, organizing regular meetings to discuss workflow improvements.
  • Maintained clean and organized work environment, adhering to health and safety standards.
  • Ensured clean and organized work environment, complying with safety and hygiene standards.
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.
  • Re-stocked shelves with prescribed medications and health care products.
  • Verified patient information to correctly dispense medications.
  • Greeted customers at counter and provided excellent customer service.
  • Processed payments for prescriptions and accurately completed cash and credit card transactions.
  • Organized pharmacy area to maintain clean and orderly environment.
  • Input patient information into computer system for prescription orders.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Merchandised over-the-counter goods and rotated stock.
  • Contributed to increased sales by offering expert advice on over-the-counter medications and products.

Education

Business Accountancy

Menoufia University
Egypt
06.2017

Skills

  • Stocking shelves
  • Answering customer questions
  • Product restocking
  • Supply restocking
  • Organizing supplies
  • Receiving incoming supplies
  • Processing payments
  • Prescription verification
  • Accepting payments
  • Hospitality and accommodation
  • Counter support
  • Cash handling
  • Attention to detail
  • Payment processing
  • Prescription filling
  • Relationship building
  • Medication storage and labeling

Timeline

Pharmacy Assistant

Blooms The Chemist
10.2024 - Current

Business Accountancy

Menoufia University
Amira Gerges