Summary
Overview
Work History
Education
Skills
Languages
Workingholiday
Timeline
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Amira Hartwig

St Kilda

Summary

A highly motivated and customer-focused professional with a strong background in retail and beauty services. Leveraging my experience as a Hair and Makeup Stylist and Retail Sales Assistant, I am eager to contribute to a dynamic team, providing exceptional customer service and creating a welcoming shopping environment.

Overview

4
4
years of professional experience

Work History

HAIR AND MAKEUP STYLIST

SALON KERTU HAARTREND REICHARDT
2019 - 2022
  • Offered personalized hair and makeup services, ensuring client satisfaction
  • Built strong client relationships through effective communication and consultation
  • Stayed updated on the latest beauty trends and techniques to offer modern styling options
  • Managed bookings and maintained a clean and organized workspace.

RETAIL SALES ASSISTANT

RITUALS
01.2018 - 01.2019
  • Provided personalized consultations, guiding customers through the Rituals product range, including bodycare, home fragrances, skincare and gift sets, to ensure they found products that best suited their needs and preferences
  • Worked closely with team members to achieve store goals, supported new staff with onboarding and training, contributed to a positive and cooperative team environment
  • Actively participated in seasonal promotions and product launches, using product knowledge and enthusiasm to exceed sales targets and drive customer loyalty
  • Processing transactions including cash, credit, and returns.

WAITRESS

CAFEE HINDENBURG
01.2016 - 01.2019
  • Provided exceptional service to customers, ensuring a welcoming and enjoyable dining experience
  • Efficiently managed orders, from taking them to delivering food and beverages promptly
  • Assisted with daily operations, including setting up tables, handling payments, and maintaining a clean environment.

RETAIL SALES ASSISTANT

PEEK & CLOPPENBURG
01.2016 - 01.2018
  • Delivered excellent customer service in a fashion retail environment, assisting customers in finding the right clothing and accessories
  • Helped them style outfits that met their preference and needs
  • Managed stock levels, conducted merchandise replenishment, and organized product displays to maintain a visually appealing store environment.

RETAIL SALES ASSISTANT

DOUGLAS
01.2015 - 01.2016
  • Delivered personalized customer service in high-end beauty retail environment, ensuring customer satisfaction
  • Advised customers on different products, including skincare, fragrances and makeup, tailoring recommendations to individual needs
  • Managed stock levels, organized product displays, and maintained a visually appealing store environment
  • Handled sales transactions, including returns and exchanges, while maintaining accuracy and efficiency.

Education

Diploma of Hair and Makeup Styling -

Salon Kertu Haarttrend Reichardt
Speyer, Germany
12.2022

Specialized Senior Secondary Certificate (Equivalent to Year 12) -

Johann-Joachim-Becher-Schule
Speyer, Germany
12.2019

Skills

  • Customer Service
  • Cash Handling
  • Team Collaboration
  • Adaptability
  • Attention to Detail
  • Reliability
  • Patient
  • Empathetic

Languages

German
English
Macedonian
Spanish

Workingholiday

417

Timeline

RETAIL SALES ASSISTANT

RITUALS
01.2018 - 01.2019

WAITRESS

CAFEE HINDENBURG
01.2016 - 01.2019

RETAIL SALES ASSISTANT

PEEK & CLOPPENBURG
01.2016 - 01.2018

RETAIL SALES ASSISTANT

DOUGLAS
01.2015 - 01.2016

HAIR AND MAKEUP STYLIST

SALON KERTU HAARTREND REICHARDT
2019 - 2022

Diploma of Hair and Makeup Styling -

Salon Kertu Haarttrend Reichardt

Specialized Senior Secondary Certificate (Equivalent to Year 12) -

Johann-Joachim-Becher-Schule

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Amira Hartwig