Amira Hunt
Brisbane
Summary
Dynamic Crew Trainer at McDonald's with a proven track record in employee training and exceptional customer service. Skilled in coaching and mentoring, I enhanced team performance and ensured compliance with safety standards, contributing to a seamless workflow and high-quality service during peak hours.
Overview
3
3
years of professional experience
Work History
Crew Trainer
McDonald's
01.2023 - Current
- Facilitated training for new crew members on safety protocols and operational procedures.
- Supported team efforts to uphold exceptional customer service during peak hours.
- Effectively operated kitchen equipment, ensuring compliance with food safety standards.
- Worked alongside crew to guarantee efficient workflow and prompt order delivery.
Education
Sunnybank State High School
Brisbane, QLDSkills
- Customer service
- Employee training
- Cash handling
- Team leadership
- Workplace safety
- Decision-making
- Coaching and mentoring
- Team leadership and supervision
- Cleaning and sanitation
- Staff education and training
- POS systems
- Delegating work
- Opening and closing procedures
- Product knowledge
- Workforce management
- Policies and procedures
- Quality assurance controls
- Staff development
- Dress code enforcement
- Conflict resolution techniques
- Task delegation
- Motivational skills
- Coaching techniques
- Sales expertise
- Feedback delivery
Timeline
Crew Trainer
McDonald's
01.2023 - Current
Sunnybank State High School