Amira Jebara
Guildford,Australia
Summary
I am a hardworking person who is able to adapt to any situation that is presented. I come from an Arabic speaking background which has given me the skill and ability to speak fluently and coherently in Arabic. I have Experience in customer service and sales support, and use strong communication skills to foster positive client relationships and facilitate sales processes. I also have knowledge of inventory management and problem-solving to ensure smooth operations.
Overview
7
7
years of professional experience
Work History
Sales Assistant
Fantastic Furniture
08.2022 - 01.2025
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
CASHIER
Northmead growers market
05.2018 - 01.2022
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Assist customers by providing information and resolving their complaints.
- Greet customers entering establishments.
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
CLEANER
Xclusive cleaning Pty Ltd
03.2021 - 10.2021
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
- Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
- Dust and polish furniture and equipment.
- Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
- Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
- Wash dishes and clean kitchens, cooking utensils, and silverware.
- Polish silver accessories and metalwork, such as fixtures and fittings.
Education
Bachelor of Arts - High School Teaching
Western Sydney University
Sydney, NSW07-2026
High School Diploma -
BIRRONG GIRLS HIGHSCHOOL
Sydney, NSW09.2020
Skills
- Hardworking and adaptable
- Fluent in Arabic
- Quick learner
- Cash handling
- Goal oriented
- Relationship building
- Stock management
Timeline
Sales Assistant
Fantastic Furniture
08.2022 - 01.2025
CLEANER
Xclusive cleaning Pty Ltd
03.2021 - 10.2021
CASHIER
Northmead growers market
05.2018 - 01.2022
Bachelor of Arts - High School Teaching
Western Sydney University
High School Diploma -
BIRRONG GIRLS HIGHSCHOOL
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