Amirah Farzana Binti Mohd Radzi
Brunswick,VIC
Summary
Dynamic professional with a proven track record in organisational and analytical roles, excelling in roles requiring thinking on one's and critical thinking. Looking to gain real world experience in business analytics leveraging transferable skills from multidisciplinary background.
Overview
2
2
years of professional experience
Work History
Secretary
Liaison Body of Malaysia in Melbourne
01.2024 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Contributed to team morale by organizing staff welfare activities, leading to improvement in workplace satisfaction.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Finance Officer
Empowered Together
05.2024 - 05.2024
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Optimized cash flow management, ensuring timely payment of invoices and reducing outstanding debts.
- Verified compliance of financial policies and accounting procedures against federal regulations.
- Collaborated with team leaders to define standards, policies and procedures to meet company revenue goals.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
Project Manager
Liaison Body of Malaysia in Melbourne
04.2024 - 05.2024
- Produced concept plans for high-profile corporate meetings and events.
- Developed detailed event reports, documenting all aspects of each event.
- Implemented protocols and procedures to effectively manage planning process.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Developed creative themes for events and created related activities to engage attendees.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Established clear objectives and goals for each event, drove execution toward goals and measured and monitored results to track impact.
- Oversaw event happenings in progress, answered guest questions, acted quickly to resolve problems and trained and supported 13 team members and 47 volunteers.
- Enhanced attendee engagement through immersive experiences and interactive elements that fostered community building among participants.
- Adapted rapidly to unforeseen challenges or changes in plans while maintaining composure under pressure.
Marketing & Sponsorships Officer
International Commerce Students’ Society
02.2024 - 02.2024
- Increased brand awareness by implementing targeted marketing campaigns and strategies.
- Defined and tracked campaign effectiveness and adjusted strategies accordingly.
- Managed social media channels to boost online presence and engagement with consumers.
- Coordinated with sales teams to develop effective promotional materials and sales collateral.
- Coached management team on effective communication tactics with staff and customers regarding organization changes.
Recruiter
Envo BPO Outsourcing Services
01.2024 - 01.2024
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Studied job descriptions and qualifications to determine applicant requirements.
- Created engaging job postings that accurately reflected position requirements while showcasing company culture.
- Operated and maintained applicant tracking and candidate management systems.
- Partnered with HR teams to determine workforce planning needs, aligning recruitment efforts with business objectives.
- Built strong relationships with hiring managers to understand departmental needs and identify ideal candidates.
Administrative & Marketing Assistant
Uswa Ahyan Sdn Bhd
08.2022 - 12.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Maintained inventory of office supplies and placed orders.
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
- Facilitated training sessions for new software tools, increasing team productivity and reducing learning curves.
- Volunteered to help with special projects of varying degrees of complexity.
- Created engaging content for Shopify blog, Facebook, and Instagram.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Updated spreadsheets with statistical, financial and non-financial information.
- Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
- Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
- Improved website traffic, monitoring analytics data to inform adjustments to content strategy and search engine optimization efforts.
- Proofread marketing collateral ahead of printing to eliminate errors.
- Amplified social media reach, creating engaging visual assets such as infographics and videos for widespread distribution.
- Streamlined marketing processes, optimizing efficiency through the use of project management tools and software.
Education
Bachelor of Commerce - Marketing And Management
University of Melbourne
Parkville, Melbourne, Australia12.2025
High School Diploma -
Sunway University
Kuala Lumpur, Malaysia06.2021
GED -
Sri KDU Secondary School
Kota Damansara, Petaling Jaya, Malaysia12.2018
Skills
- Cross-Functional Communication
- Organization
- Customer Service
- Event Planning
- Project Management
- Marketing Analytics
- Social Media
- Financial Statements
- Attention to Detail
- Willing to Learn
- Proactive and Focused
- Critical Thinking
Hobbies
I love challenging myself and exploring new possibilities through songwriting and singing. I enjoy going to the gym to gain mental and physical strength, and enjoy watching Netflix comedies to learn how to tell interesting stories.
Languages
Malay
Native or Bilingual
English
Native or Bilingual
Mandarin
Limited Working
Timeline
Finance Officer
Empowered Together
05.2024 - 05.2024
Project Manager
Liaison Body of Malaysia in Melbourne
04.2024 - 05.2024
Marketing & Sponsorships Officer
International Commerce Students’ Society
02.2024 - 02.2024
Secretary
Liaison Body of Malaysia in Melbourne
01.2024 - Current
Recruiter
Envo BPO Outsourcing Services
01.2024 - 01.2024
Administrative & Marketing Assistant
Uswa Ahyan Sdn Bhd
08.2022 - 12.2022
Bachelor of Commerce - Marketing And Management
University of Melbourne
High School Diploma -
Sunway University
GED -
Sri KDU Secondary School
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