Summary
Overview
Work History
Education
Skills
Referees
Timeline
Generic

Amiro Abdulwahab

Brisbane,QLD

Summary

Youth Volunteer experienced in service initiatives focused on making difference in community. Implemented service programs with emphasis on meeting participants' needs through quality care and attention to detail. Welcomes direction and works well within teams.

Overview

8
8
years of professional experience

Work History

Youth Mentor Volunteer

YMCA
01.2022 - 02.2023
  • Demonstrated positive social skills to build healthy relationships.
  • provide emotional and social support to risk young people, aged 12-18 years old.
  • Guide young people on school work, vocational training, and volunteer projects by encouraging active participation.
  • assertively reinforce professional boundaries between mentors and young people.
  • role- modelling positive behaviour and encouraging YMCA values.

Telesales fundraiser

Paretophone
06.2019 - 05.2020
  • Outbound calling to advocate on behalf of the charity
  • Delivering sales script as naturally as possible
  • Welcome calls on behalf of the charity
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.

International Brand Ambassador

Reach out Volunteers
12.2018 - 03.2019
  • Travel every week
  • Do multiple announcement in lecture room in universities
  • Do information session
  • Follow up calls
  • Managed time efficiently in order to complete all tasks within deadlines.

Team leader

Heart to Heart
03.2018 - 12.2018
  • Managing the team who directly engage with the general public on a day- to- day basis
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Held weekly team meetings to inform team members on company news and updates.
  • Developed effective improvement plans in alignment with goals and specifications.

Office Administrator

Webster College
02.2017 - 01.2018
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on-task and productive.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.

Event Coordinator

Griffith University
02.2015 - 01.2016
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.
  • Brainstormed and implemented creative event concepts and themes.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Performed event coordination for larger parties and gatherings.

Mentor

AIME Australian Indigenous Mentoring
07.2015 - 12.2015
  • Served as role model for mentees by demonstrating strong values and ethical standards.
  • Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
  • Assisted youth with homework assignments, sports, and fitness, art and literacy.
  • Collaborated with teachers and administrators to foster access to resources and support.
  • Assisted mentees in developing self-confidence and positive self-image.

Education

Criminology and Criminal Justice

Griffith University
Brisbane, QLD
01.2023

High School Diploma -

Yeronga State High School
2014

Certificate II in Retail -

Yeronga State High School
Yeronga, QLD
2014

Diploma - HR Resources

Yeronga State High School
Yeronga, QLD
2014

high school graduate - undefined

2014

Skills

  • Data Entry Software
  • Professional Relationships
  • Language Skills Development
  • Positive Reinforcement Strategies
  • Client Intakes
  • Community Organization
  • Crisis Resolution
  • Empowering Leadership
  • Microsoft Office
  • Time management
  • Team Coordination

Referees

Aloise Moses – President Griffith University African Student Association (Guasa)

Email: n.lukacs@griffithuni.edu.au

Phone: (07) 3735 5978

David Seabrook -Heart to heart (Region manager)

Phone: 0421633221

Email: seabrookd@gmail.com

Samira –   YMCA (Manager)

Phone: 0404960072

Email: samiaali341@gmail.com

Tom Jowett – Reach out Volunteers (CEO)

Email: Tomjowett@rovolunteers.com

Phone: 0438006592


Timeline

Youth Mentor Volunteer

YMCA
01.2022 - 02.2023

Telesales fundraiser

Paretophone
06.2019 - 05.2020

International Brand Ambassador

Reach out Volunteers
12.2018 - 03.2019

Team leader

Heart to Heart
03.2018 - 12.2018

Office Administrator

Webster College
02.2017 - 01.2018

Mentor

AIME Australian Indigenous Mentoring
07.2015 - 12.2015

Event Coordinator

Griffith University
02.2015 - 01.2016

Criminology and Criminal Justice

Griffith University

High School Diploma -

Yeronga State High School

Certificate II in Retail -

Yeronga State High School

Diploma - HR Resources

Yeronga State High School

high school graduate - undefined

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Amiro Abdulwahab