Amirul Hakim Klyn
Caulfield North,VIC
Summary
Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Volunteer, Trade Baker
Travellers Aid Australia, Woolworths Supermarket
01.2020 - Current
- Connecting people from public transport, taxis or private parking to event entry points
- Helping people to and from allocated seating
- Providing personal guidance around event sites
- Hiring out mobility equipment including wheelchairs, electric scooters, walking frames and prams
- Giving directions within events sites to help people find toilets, food vendors attractions and meeting points
- Offering friendly face to tired or overwhelmed event-goers needing some time out assisting people leaving event to reconnect with their mode of transport
- Qualified, Designing and improving recipes
- Measuring and combining ingredients and using mixers, blenders, heat sources, and other equipment to make baked goods, such as sourdough, continental bread, French baguette, pane de casa, pizza
- Bread, sweet Danish etc
- Decorating and displaying finished products
- Greeting customers, answering questions, making recommendations, accepting orders and payments, and providing exceptional customer service
- Keeping records relating to deliveries, inventory, and production levels
- Cleaning and restocking workstations and ensuring that all equipment is sanitized and prepared for next shift.
- Assisted with special events and programs
Qualified Trade Baker
Laurent Bakery
01.2018 - 02.2020
- Responsible for daily mixing and baking including over 10 different types of bread
- Ensured that oven temperatures and time was in accordance to type of product being baked
- Maintaining bakery's production schedule by following strict daily routine
- Mixing, baking, shaping and finishing high quality breads of different varieties and sizes
- Determined quantity of goods to bake based on production schedule
- Clean kitchen equipment and tools before use
- Weigh flour and other ingredients to prepare dough
- Mix and hand mould different bread types, like sourdough Vienna, baguettes, round rolls, olive, croissant fruit and multigrain breads
- Adjust oven temperatures to ensure proper baking
- Mix various ingredients to create fillings for cakes and pies (e.g
- Chocolate ganache, caramel sauce and fruits)
- Decorate cakes with glazes, icings, buttercream and edible toppings, like flowers
- Shape dough to prepare different types of pastries, including croissants, cookies and sweet rolls
- Measured marketing program effectiveness via regular monitoring of KPIs
Education
High School Diploma -
CQ-TEC College
Kuala Lumpur, Malaysia06.2010
Skills
- Focused and disciplined
- Bread and pastry making
- Sanitation and cleanliness
- Calm under pressure
- Hotel, resort, and fine dining experience
- Patient, understanding and flexible
- Prompt, courteous and team oriented
- Compassionate, kind care provider
- Strong customer service
- Other Skills and Achievements
- Full Victorian manual drivers’ license
- Competent in use of variety of computer software programs
- Experience in cooking, pastry, and baking
Certification
2022 – Introduction to Aged Care
2022 – Disability Awareness Training
2022 – Auslan Course and Deaf Children Australia (Australian Sign Language)
2020 – Hidden Disabilities Sunflower Training
2020 – Autism Training
2020 - Volunteer for Travellers Aids
2019 – English as a Second Language (E.S.L Online)
2018 – Responsible Serving of Alcohol Certificate, Victorian Government
2016 – Food Hygiene for Food Handlers Certificate, McDonalds, Malaysia
2007 – Certificate 1, 2, 3 Culinary Arts
2007 – Certificate 3 Food and Beverage
2009 – Certificate of competition of culinary and pastry
ServSafe certified
Additional Information
- I have worked in a variety of positions and have learnt how to deal with difficult customers while maintaining a pleasant personality resulting in satisfactory outcomes on all occasions. I have a strong work ethic and relate well with my fellow workers. I am indeed a people person. I thrive on assisting people with their needs and helping them in any way that I can. I am looking to work in a stable organisation with the opportunity to develop new skills and a solid career path.
Languages
Arabic
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
French
Full Professional
German
Full Professional
Italian
Full Professional
Indonesian
Native or Bilingual
Malay
Native or Bilingual
Spanish
Full Professional
Chinese (Cantonese)
Native or Bilingual
Timeline
Volunteer, Trade Baker
Travellers Aid Australia, Woolworths Supermarket
01.2020 - Current
Qualified Trade Baker
Laurent Bakery
01.2018 - 02.2020
High School Diploma -
CQ-TEC College
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