Amisha Gurung
Canberra,ACT
Summary
Dynamic team leader with a proven track record at Boost Juice, excelling in team motivation and conflict resolution. Skilled in work planning and prioritization, I enhanced productivity and fostered a collaborative environment, achieving a significant increase in team performance. Committed to maintaining high standards of service and operational excellence.
Overview
2
2
years of professional experience
Work History
Team Leader
Booster Juice
03.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Cafe Supervisor
Better Sweet Cafe
02.2023 - 04.2024
- Scheduled and received beverage and food deliveries, thoroughly checking delivery contents to verify product quantity and quality.
- Resolved and investigated complaints regarding service and food quality to prevent loss of business.
- Maintained a clean and safe work environment by adhering to health regulations and conducting regular inspections.
- Increased employee productivity through effective scheduling, task delegation, and performance monitoring.
- Enhanced customer satisfaction by efficiently managing cafe operations and addressing guest concerns promptly.
Education
BBA - Accounting
Crown Institute of Higher Education
Belconnen, ACT03-2026
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Team supervision
- Work Planning and Prioritization
Timeline
Team Leader
Booster Juice
03.2023 - Current
Cafe Supervisor
Better Sweet Cafe
02.2023 - 04.2024
BBA - Accounting
Crown Institute of Higher Education
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