Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amisha Seth

Melbourne,,Australia

Summary

Strategic Software Engineer skilled in application development, testing and optimization. Excels at coordinating ground-up planning, programming and implementation for core modules. Maintains strong object-oriented and software architecture fundamentals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Associate

TMC
Melbourne, VIC
05.2023 - Current
  • Provided information about products and services available to customers.
  • Demonstrated active listening skills when responding to customer questions and complaints.
  • Escalated unresolved customer issues to the appropriate department or manager for resolution.
  • Created detailed reports on customer service activities.
  • Performed additional duties as assigned by management team.

Cybersecurity Intern

Next XR Group Pty Ltd
Melbourne, VIC
11.2023 - 02.2024
  • Conducting risk assessments of existing information systems.
  • Implementing security protocols to protect corporate networks and systems.
  • Creating detailed reports on current security threats and vulnerabilities.
  • Collaborated with IT teams to ensure data integrity across multiple platforms.
  • Managing, monitoring and optimizing the AWS environment including EC2 instances, S3 buckets, RDS databases and security groups.

Front End Developer

Hitachi Vantara Software Services Pvt. Ltd.
India
01.2022 - 08.2022
  • Brought mock-ups to life with HTML, CSS and Angular
  • Improved and designed new layouts to achieve usability and performance objectives
  • Researched and tracked new web technologies to enhance applications
  • Provided standardized technical solutions for bug issues
  • Created successful website designs that met requirements of customer
  • Provided customer satisfaction by using Agile technology
  • Performed testing on backend codes using different types of testings
  • Created documentation over Jira software for customers to keep a track of the project.

Digital App Builder

IBM All Soft Solution Private Limited
India, India
06.2021 - 07.2021
  • Maximized efficiency to save time and reduce waste
  • Worked on IBM cloud, Node JS, IBM Digital App Builder
  • Created online shopping application for seamless interaction with the user
  • All variety of shopping products are available for all genders
  • Chat-bot available for user to answer any questions related to the app details
  • Optimized application process flow to improve performance
  • Increased efficiency through task automation
  • Assessed project scope to identify necessary requirements
  • Identified, debugged and fixed problems.

Web Developer

Mentor-IF
India, India
12.2020 - 01.2021
  • Built website content and designs using HTML, CSS and Bootstrap
  • Designed a portfolio as an interactive website
  • Worked in developing and maintaining user-friendly website
  • Planned and developed a user-interactive website that organized data for the ease of use
  • Developed motion graphics using CSS tools.

Education

Masters of Information Technology With Specialization in Artificial Intelligence -

La Trobe University
Melbourne, VIC
06.2024

Bachelor of Computer Science With Specialization in Cloud Computing -

Manav Rachna International Institute of Studies
India
07.2022

Skills

  • Front-End Skills: HTML, CSS, Angular
  • Programming Skills: C, C , Java and SQL
  • IBM Services: IBM Digital App Builder and IBM Cloud Services
  • Python: Pytorch, Tensorflow and Keras
  • SVM, KNN & deep learning
  • AWS Services
  • Infrastructure Deployment
  • VMware
  • Apache Spark, Hive
  • Risk Assessment
  • Bug Resolution

Certification

  • Certified in Information Security and AWS Management, generating comprehensive threat reports, and ensuring data integrity.
  • Summer Training for Programming skills in HTML, CSS ,Python , GitHub and C++.
  • Webinar for Hackerquest by TCS
  • GitHub hands-on Workshop
  • Microsoft Azure Virtual Training Fundamentals
  • Oracle Academy Virtual Girls in ICT Day, Japan and Asia Pacific

Timeline

Cybersecurity Intern

Next XR Group Pty Ltd
11.2023 - 02.2024

Customer Service Associate

TMC
05.2023 - Current

Front End Developer

Hitachi Vantara Software Services Pvt. Ltd.
01.2022 - 08.2022

Digital App Builder

IBM All Soft Solution Private Limited
06.2021 - 07.2021

Web Developer

Mentor-IF
12.2020 - 01.2021

Masters of Information Technology With Specialization in Artificial Intelligence -

La Trobe University

Bachelor of Computer Science With Specialization in Cloud Computing -

Manav Rachna International Institute of Studies

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Amisha Seth