Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
Generic

Amisha Sunuwar

Auburn,NSW

Summary

Motivated and compassionate individual with dedicated team player and excellent communication skills. Driven to promote healthy habits to encourage client well-being by demonstrating healthy habits. Dedicated to applying emerging techniques to derive best possible outcomes.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Room Attendant

Sky Suites Parramatta
Sydney
10.2022 - Current
  • Adhered strictly to health regulations regarding sanitation practices in accordance with OSHA guidelines.
  • Prepared checklists for daily assignments ensuring that all tasks have been completed correctly.
  • Attended regular training sessions conducted by supervisors on topics related to hospitality industry standards.
  • Inspected rooms for safety hazards and working conditions of equipment to report repair needs to maintenance team.
  • Trained newly hired room attendants on company policies, cleaning procedures and customer service techniques.
  • Communicated with maintenance team on damages to repair.
  • Adhered to daily cleaning schedules and updated as needed based on demand.

Customer Service Representative

BhatBhateni
Kathmandu, Nepal
08.2021 - 02.2022
  • Fielded customer complaints and queries, fast-tracking for problem resolution
  • Increased customer satisfaction by effectively answering questions, suggesting effective solutions and resolving issues quickly
  • Developed strong relationships with customers by providing personalized assistance and support
  • Upheld quality control policies and procedures to increase customer satisfaction
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
  • Determined accurate prices for customer services, consistently searching for deals and best prices.

Education

Certificate III in Early Child Care in Education -

Australian Training And Qualifications
11.2023

Certificate IV in Ageing Support in Ageing And Disability Support Service -

Queensland Institute of Education
07.2023

High School Diploma -

Reliance International Academy
Nepal
11.2021

Bachelor of Nursing

Western Sydney University
Parramatta, NSW

Skills

  • Emotional and Social Support
  • Mobility Assistance
  • Care Giver Relation
  • Safety Standards
  • Willingness to learn
  • Hand Hygiene
  • Room Sanitization
  • Written And Oral Communications
  • Teamwork
  • Mentoring And Training

Certification

  • Certificate IV in Ageing Support
  • First Aid and CPR Certificate
  • NDIS (Volunteer)
  • Working With Children (WWC)
  • Fire Safety And Evacuation
  • Manual Handling
  • Certificate III in Child Care

Volunteer Experience

Provided on request.

Timeline

Room Attendant

Sky Suites Parramatta
10.2022 - Current

Customer Service Representative

BhatBhateni
08.2021 - 02.2022

Certificate III in Early Child Care in Education -

Australian Training And Qualifications

Certificate IV in Ageing Support in Ageing And Disability Support Service -

Queensland Institute of Education

High School Diploma -

Reliance International Academy

Bachelor of Nursing

Western Sydney University

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Amisha Sunuwar