Amit
East Victoria Park,WA
Summary
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Diligent Security professional with more then 5 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Overview
9
9
years of professional experience
Work History
Administrative Security Officer
Iconic Security
01.2023 - Current
- Contributed to the development of comprehensive emergency response plans, preparing staff for various scenarios.
- Coordinated training sessions for new hires, equipping them with essential skills and knowledge in security procedures.
- Assisted in the investigation of incidents, gathering relevant information, and documenting findings accurately.
- Ensured timely resolution of security concerns by promptly escalating issues to appropriate supervisors when necessary.
- Conducted regular audits of physical security systems, identifying areas requiring updates or maintenance for optimal performance levels.
- Maintained detailed records of daily activities within the facility, logging any incidents or observations that warranted further consideration or follow-up action steps.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Monitored CCTV cameras and alarm systems for security breaches.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Chef
Curry Munchers
12.2020 - 10.2022
- Elevated restaurant''s reputation by consistently creating high-quality, innovative dishes and maintaining top-notch presentation standards.
- Streamlined kitchen operations for increased efficiency through effective staff scheduling and proper inventory management.
- Implemented new recipes and modern cooking techniques to continuously improve the menu offerings and overall dining experience for guests.
- Maintained strict adherence to health department regulations by enforcing proper food handling practices throughout the kitchen area.
- Assisted in successful menu launches by conducting thorough tastings with key stakeholders to gather feedback for final adjustments before rollout.
- Oversaw kitchen equipment maintenance schedules, ensuring reliable performance and longevity of crucial appliances.
Hotel Manager
Curry Munchers
01.2020 - 12.2020
- Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
- Reduced operating expenses by negotiating with vendors and optimizing resource management.
- Oversaw all aspects of event planning, from contract negotiation to day-of coordination, resulting in successful events and satisfied clients.
- Established a positive work culture that promoted teamwork, collaboration, and employee morale.
- Improved the quality of food offerings in on-site restaurants by working closely with chefs on menu development and presentation techniques.
Patrol Officer
Wilson Security
11.2018 - 01.2020
- Conduct regular petrols pf assigned areas to monitor and ensure the security of premises, including buildings, parking lots and surrounding grounds.
- Utilize surveillance systems and perform through inspections to detect any signs of unauthorized access, suspicious activities, or potential security breaches.
- Respond promptly to alarms, emergencies, or disturbances, taking appropriate action to resolve issues and mitigate risks, while maintains composure and professionalism.
- collaborate with team members and communicate with supervisors to report incidents and implements security protocols accordingly.
Retail Security Officer
SecureCorp
12.2017 - 10.2018
- Reduced incidents of shoplifting through prompt identification and reporting of suspicious activities.
- Ensured a safe shopping environment for customers by addressing potential safety hazards promptly.
- Collaborated with store management to implement effective loss prevention strategies, reducing shrinkage rates.
- Maintained detailed records of security incidents, contributing to data-driven decision-making on security measures.
Security Officer
Perth Museum and Martin Fremantle Museum, Ship Gallery (BRI Security)
08.2015 - 11.2017
- Job responsibilities included: Patrolling in the Galleries providing customer service to all customs.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Security Officer
Art Gallery of Western Australia (BRI Security)
08.2015 - 10.2017
- Job responsibilities included: Looking after the artwork, Patrolling in the Galleries, Gallery Events, Making damage reports, Providing the best customer service.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Retail Sales Assistant Volunteer
North Perth
04.2015 - 07.2015
- Increased sales by providing exceptional customer service and product knowledge.
- Improved store appearance with effective merchandising and creative displays.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Enhanced customer satisfaction by promptly addressing inquiries and handling returns professionally.
- I was responsible for selling a wide range of new and pre-loved clothing as well as household items and be involved in a variety of tasks such as window dressing, stock preparation, pricing and customer service.
Education
Advance Diploma of Hospitality. - Hospitality
Stanley College
Perth, WA09.2019
Diploma - Hospitality
Stanley College
Perth, WA05.2018
Certificate II, Certificate III And Certificate IV - Hospitality
Stanley College
Perth, WA10.2017
Certificate II - Information Technology
TAFE WA
Perth, WA08.2015
High School Diploma -
High School
India03.2014
Skills
- Strong knowledge of customer behaviour
- Best in Service setting, Service Delivery
- Strong customer service skills
- Strong time management focus
- Verbal and written skills are excellent
- Very Responsible and hard working
- I am a team player
- Conflict Resolution
Introduction
I'm Amit, a 27 years-old professional who embraced Australia as home for the past 9 years, following my formative schooling in India. My journey led me to Australia for higher education, a chapter i successfully concluded. With full working rights in Australia, i embarked on a fulfilling career path in the security sector, commencing in late 2015
Availability
FULLTIME
References
- Rajwinder Kaur (ERS) (Acting Supervisor), 0481755276
- Vikram (SecureCorp) (Acting Supervisor), 0432943441
Certification
Timeline
Administrative Security Officer
Iconic Security
01.2023 - Current
Chef
Curry Munchers
12.2020 - 10.2022
Hotel Manager
Curry Munchers
01.2020 - 12.2020
Patrol Officer
Wilson Security
11.2018 - 01.2020
Retail Security Officer
SecureCorp
12.2017 - 10.2018
Security Officer
Perth Museum and Martin Fremantle Museum, Ship Gallery (BRI Security)
08.2015 - 11.2017
Security Officer
Art Gallery of Western Australia (BRI Security)
08.2015 - 10.2017
Retail Sales Assistant Volunteer
North Perth
04.2015 - 07.2015
Advance Diploma of Hospitality. - Hospitality
Stanley College
Diploma - Hospitality
Stanley College
Certificate II, Certificate III And Certificate IV - Hospitality
Stanley College
Certificate II - Information Technology
TAFE WA
High School Diploma -
High School
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