Proven leader in the welfare sector with a track record of driving innovation and operational efficiency at The Salvation Army Family Store & Donation Center. Skilled in strategic planning and team building, I've spearheaded projects that enhanced community relations and improved service delivery by 30%. Expert in budget management and fostering inclusive work environments, I excel in turning challenges into opportunities for growth.
Hi, I’m
Amit Barot
18a Tarcoola Dr ,NSW
Summary
Overview
22
years of professional experience
Work History
The Salvation Army Family Store & Donation Center
Welfare Sector Officer
07.2002 - 12.2023
Job overview
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Improved department efficiency by streamlining and implementing policies and processes.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
- Optimized resource utilization by reallocating personnel based on workload assessment resulting in balanced workload distribution among the team members.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
- Coordinated operations with other emergency service groups.
- Drove innovation within the department by promoting creative thinking and supporting new initiatives.
- Fostered a culture of continuous improvement by encouraging staff to identify areas of opportunity and propose solutions.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Observed packing operations to verify conformance to specifications.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Frequently inspected production area to verify proper equipment operation.
- Evaluated customer needs and feedback to drive product and service improvements.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Developed effective improvement plans in alignment with goals and specifications.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Created and managed project plans, timelines and budgets.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Devised and implemented processes and procedures to streamline operations.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Conducted regular reviews of operations and identified areas for improvement.
- Educated staff on organizational mission and goals to help employees achieve success.
- Gathered, organized and input information into digital database.
- Maintained database systems to track and analyze operational data.
- Generated reports detailing findings and recommendations.
- Collected, arranged, and input information into database system.
- Testified in court during certain criminal cases.
- Collected, preserved and analyzed evidence found at crime scenes.
- Prepared warrants and searched buildings for criminal activity and illegal substances.
- Directed flow of traffic in construction zones and guided vehicles around automobile accidents.
- Interrogated suspects and witnesses to investigate crime scenes and criminal actions.
- Responded to calls regarding domestic disturbances and civil complaints.
- Enforced speed and parking laws by issuing citations and tickets after infractions.
- Championed diversity initiatives within the department, promoting an inclusive work environment where all employees felt valued and respected.
- Negotiated contracts with vendors optimally, securing best deals for the organization while maintaining excellent working relationships.
- Completed patrols in assigned areas to identify and deter criminal activities.
- Spearheaded successful projects from conception through completion, showcasing strong project management abilities.
- Managed budgets effectively, prioritizing resource allocation for maximum impact on departmental goals.
- Conducted surveillance to detect suspicious activity.
- Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
- Reported safety and fire hazards observed on routine patrols and during inspections.
Dell International ServicesKellyville Ridge, NSW
IT Analyst
03.2005 - 07.2016
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Coles ExpressSydney, NSW
Customer Service Executive
02.2018 - 06.2024
Job overview
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed and maintained courteous and effective working relationships.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Strengthened communication skills through regular interactions with others.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
Education
University of News South Wales Sydney, NSW
Business Management IT Communication Administratio from Business
12.2010
University Overview
Skills
- Work Coordination
- Report Writing
- Strategic Planning
- Innovation and Creativity
- Report Preparation
- Budgeting and finance
- Community Relations
- Investigation leadership
- Information Verification
- Investigation Management
- Emergency and non-emergency response
- Emergency Response
- Rule Enforcement
- Emergency Response Coordination
- Search and seizure
- Asset Protection
- Dispatcher collaboration
- Evidence storage
- Traffic direction
- Suspect interrogation
- Warrants and summons
- Teamwork and Collaboration
- Court appearances
- Attention to Detail
- Organizational Skills
- Problem-Solving
- Multitasking Abilities
- Time Management
- Decision-Making
- Excellent Communication
- Multitasking
- Written Communication
- Team building
- Relationship Building
- Analytical Thinking
- Active Listening
- Data Analysis
- Interpersonal Communication
- Project Planning
- Process Improvement
- Audit reporting
- Task Prioritization
- Program Evaluation
- Idea Development and Brainstorming
- Process Analysis
- Logistics Coordination
- Quantitative skills
- Improvement plan knowledge
- Issue Research
- International mobility management
- Disaster Recovery Planning
- Project restructuring
- Reliability
- Problem-solving abilities
- Effective Communication
- Team Collaboration
- Self Motivation
- Adaptability and Flexibility
- Goal Setting
- Interpersonal Skills
- Continuous Improvement
- Time management abilities
- Professionalism
- Professional Demeanor
- Adaptability
- Business Development
- Analytical Skills
- Problem-solving aptitude
Affiliations
Affiliations
- Project Management Institute
- Society of Human Resource Management
- American Institute of Certified Public Accountants
- National Association of Social Workers
- Institute of Electrical and Electronics Engineers
Languages
Gujarati
Native or Bilingual
Timeline
Customer Service Executive
Coles Express
02.2018 - 06.2024
IT Analyst
Dell International Services
03.2005 - 07.2016
Welfare Sector Officer
The Salvation Army Family Store & Donation Center
07.2002 - 12.2023
University of News South Wales
Business Management IT Communication Administratio from Business
Work Preference
Work Type
Full TimeInternshipWork Location
HybridImportant To Me
Paid sick leaveCareer advancementHealthcare benefitsWork from home optionCompany CultureWork-life balanceTeam Building / Company RetreatsFlexible work hoursStock Options / Equity / Profit SharingPersonal development programs401k match4-day work weekInterests
Cricket Gym going to movies outside
Accomplishments
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Achieved [Result] through effectively helping with [Task].
- Collaborated with team of [Number] in the development of [Project name].
- Resolved product issue through consumer testing.
- Documented and resolved [Issue] which led to [Results].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [Number] staff members.
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