Technology Research, Advisory, Strategy Consulting | Marketing Strategy | Sales Enablement | Author – Book of Digital Case Studies
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
21
21
years of professional experience
2008
2008
years of post-secondary education
4
4
Languages
Work History
Director, Head – Research Advisory
Information Services Group (ISG)
Melbourne, VIC
05.2012 - Current
Manage and deliver annual revenue targets for ISG’s Research Advisory business
Serve as a trusted partner to C-suite clientele to design and implement business growth and digital strategies
Assess the business impact of digital on business performance
Contribute to driving the enterprise’s digital transformation agenda through best practices, base case development, financial planning, and RoI measurement
Advise enterprises with their delivery model selection
Collaborate with technology vendors to coach them on improving consideration of deals and design win themes
Lead incumbency retention planning research and workshops for managed service providers
Publish industry-specific research and whitepapers on digital investments and transformation agenda
Evaluate local provider capabilities and review proposal bids on unique client situations
Lead strategic relationships with technology providers, pre-sales, and advisory & analyst relationship executives
Deliver differentiation planning, improving customer centricity, and pricing strategy workshops for managed services providers
Deliver keynote speaking engagements on strategy, innovation, and the future of workplaces
Contribute to ISG’s annual strategy planning; review and present growth opportunities to the ISG Executive Board
Hire, upskill, and inspire a global, dynamic strategy consulting team
Provide guidance and training as necessary to develop talent
Assistant Manager – Research and Strategy
Aon Plc
04.2008 - 05.2012
Lead Center for Excellence - Innovation in risk design through cross-functional collaboration
Lead market strategy and competitive intelligence unit for digital broking services – RiskConsole
Manage vendor relationships with technology services providers
Principal Consultant at Compass Management Consulting / Information Services Group (ISG)Principal Consultant at Compass Management Consulting / Information Services Group (ISG)