Summary
Overview
Work History
Education
Skills
Languages
Key Competencies
Timeline
Hi, I’m

Amit Giri

17 Parkes Street, Parramatta,NSW

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

3
years of professional experience

Work History

Perkyz Pub
Kathmandu, Bagmati,Nepal

Pub Supervisor
06.2023 - 11.2024

Job overview

  • Supervised all staff members, ensuring high standards of customer service were met at all times.
  • Resolved customer complaints in a professional manner in order to maintain positive relationships with patrons.
  • Reviewed financial records for accuracy and compliance with legal regulations.
  • Planned promotional events such as karaoke nights and live music performances to attract customers.
  • Trained new employees on company policies, procedures, products, services, equipment use and safety protocols.
  • Monitored cash registers to ensure efficient transaction processing while preventing theft or fraud.
  • Mitigated health risks and reduced safety hazards by creating cleaning schedules, restocking items and sanitizing equipment.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Increased profits by overseeing inventory and strategically increasing menu prices.
  • Reorganized bar stations to streamline service flow.
  • Inspected dining and serving areas for cleanliness and proper setup.

Devotee Hotel
Dhangadhi, Kailali,Nepal

Front Desk Agent
08.2021 - 08.2022

Job overview

  • Answered phones, responded to inquiries, and took messages.
  • Assisted with check-in and check-out procedures for guests.
  • Provided information about hotel amenities, services, and local attractions.
  • Verified accuracy of room rates and other charges during check-in process.
  • Ensured that all safety regulations were followed according to company standards.
  • Stayed current on promotions, discounts, packages, and offers available at the hotel.
  • Generated daily reports detailing occupancy levels, revenue amounts.
  • Collaborated with colleagues to ensure smooth operations of front desk area.
  • Recorded guest comments or complaints, escalating to management for immediate resolution.
  • Performed bookkeeping activities to balance accounts and conduct nightly audits.
  • Posted incidental charges to ledgers, manually or by using computers.

Education

Nepal College of Management, Kathmandu University
Kathmandu, Nepal

Bachelor in Hospitality And Tourism Management from Hospitality And Tourism
12-2022

Central Queensland University
Sydney, NSW

Master in Business Management from Human Resources Management

Skills

  • Staff Management
  • Customer Relation
  • Guest Interaction
  • Cost Control
  • Performance monitoring
  • Regulatory Compliance
  • Health and safety compliance
  • Service-oriented mindset
  • Beverage knowledge
  • Inventory Management

Languages

English
Professional
Nepali
Native/ Bilingual
Hindi
Professional
French
Elementary

Key Competencies

  • Communication Skills
  • Interpersonal skills
  • Proactive and self motivated
  • Active listening
  • Adaptability
  • Collaboration

Timeline

Pub Supervisor

Perkyz Pub
06.2023 - 11.2024

Front Desk Agent

Devotee Hotel
08.2021 - 08.2022

Nepal College of Management, Kathmandu University

Bachelor in Hospitality And Tourism Management from Hospitality And Tourism

Central Queensland University

Master in Business Management from Human Resources Management

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Amit Giri