Hi, I’m
Amit Giri
17 Parkes Street, Parramatta,NSW
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
3
years of professional experience
Work History
Perkyz PubKathmandu, Bagmati,Nepal
Pub Supervisor
2023.06 - 2024.11 (1 education.year_Label & 5 education.months_Label)
Job overview
- Supervised all staff members, ensuring high standards of customer service were met at all times.
- Resolved customer complaints in a professional manner in order to maintain positive relationships with patrons.
- Reviewed financial records for accuracy and compliance with legal regulations.
- Planned promotional events such as karaoke nights and live music performances to attract customers.
- Trained new employees on company policies, procedures, products, services, equipment use and safety protocols.
- Monitored cash registers to ensure efficient transaction processing while preventing theft or fraud.
- Mitigated health risks and reduced safety hazards by creating cleaning schedules, restocking items and sanitizing equipment.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Increased profits by overseeing inventory and strategically increasing menu prices.
- Reorganized bar stations to streamline service flow.
- Inspected dining and serving areas for cleanliness and proper setup.
Devotee HotelDhangadhi, Kailali,Nepal
Front Desk Agent
2021.08 - 2022.08 (1 education.year_Label)
Job overview
- Answered phones, responded to inquiries, and took messages.
- Assisted with check-in and check-out procedures for guests.
- Provided information about hotel amenities, services, and local attractions.
- Verified accuracy of room rates and other charges during check-in process.
- Ensured that all safety regulations were followed according to company standards.
- Stayed current on promotions, discounts, packages, and offers available at the hotel.
- Generated daily reports detailing occupancy levels, revenue amounts.
- Collaborated with colleagues to ensure smooth operations of front desk area.
- Recorded guest comments or complaints, escalating to management for immediate resolution.
- Performed bookkeeping activities to balance accounts and conduct nightly audits.
- Posted incidental charges to ledgers, manually or by using computers.
Education
Nepal College of Management, Kathmandu UniversityKathmandu, Nepal
Bachelor in Hospitality And Tourism Management from Hospitality And Tourism
2022-12
Central Queensland UniversitySydney, NSW
Master in Business Management from Human Resources Management
Skills
- Staff Management
- Customer Relation
- Guest Interaction
- Cost Control
- Performance monitoring
- Regulatory Compliance
- Health and safety compliance
- Service-oriented mindset
- Beverage knowledge
- Inventory Management
Languages
English
Professional
Nepali
Native/ Bilingual
Hindi
Professional
French
Elementary
Key Competencies
- Communication Skills
- Interpersonal skills
- Proactive and self motivated
- Active listening
- Adaptability
- Collaboration
Timeline
Pub Supervisor
Perkyz Pub
2023.06 - 2024.11 (1 education.year_Label & 5 education.months_Label)
Front Desk Agent
Devotee Hotel
2021.08 - 2022.08 (1 education.year_Label)
Nepal College of Management, Kathmandu University
Bachelor in Hospitality And Tourism Management from Hospitality And Tourism
Central Queensland University
Master in Business Management from Human Resources Management