Amit Kumar
Summary
Experienced and careful Transportation Driver with excellent driving and customer service records . High scheduling flexibility, including evenings, weekends, and most holidays. Mindful of and knowledgeable about all safety standards for large vehicle operation. Load and unload material to various installation sites. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Loss Prevention Officer
MA Security Group
04.2023 - 04.2024
- Completed incident reports and activity logs for accurate, current records.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
- Conducted daily store walk-throughs to identify potential security risks.
- Assisted in the apprehension of shoplifters, adhering to company policies and legal guidelines during each incident.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
- Observed video surveillance systems for prompt emergency response.
- Interviewed suspects, customers and witnesses to obtain helpful information and statements.
- Prevented unauthorized access to sensitive areas by maintaining strict key control procedures throughout the facility.
- Coordinated with local law enforcement agencies to strengthen community partnerships and deter criminal activity within the store premises.
- Trained all new executives and asset protection personnel.
- Liaised with law enforcement and security personnel in issue investigation.
- Actively participated in weekly management meetings, providing insight on current loss prevention issues and recommending solutions where appropriate.
- Monitored emerging security products, services and procedures to upgrade current provisions.
- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
Mobile Patrol Security Officer
MA Security Group
03.2022 - 03.2023
- Minimized risk of unauthorized entry by thoroughly inspecting access points during mobile patrols.
- Collaborated with other security personnel, fostering teamwork and promoting effective communication in high-pressure situations.
- Ensured client satisfaction by adhering to specific security protocols and addressing unique concerns.
- Facilitated smooth handovers between shifts through clear communication about any outstanding issues or ongoing surveillance activities.
- Enhanced site security by conducting thorough mobile patrols and monitoring potential risks.
- Increased overall safety with consistent documentation of patrol activities, identifying patterns and areas for improvement.
- Conducted routine maintenance checks on patrol vehicles to ensure reliability during critical operations.
- Leveraged advanced technology tools to enhance the efficiency of mobile patrols, including GPS tracking systems and surveillance equipment.
- Demonstrated adaptability by adjusting patrol routes based on evolving needs or threats to ensure optimal coverage.
- Reduced incidents of property damage by maintaining a vigilant presence during mobile patrols.
- Maintained professionalism under pressure, calmly managing conflicts and emergencies as they arose during mobile patrols.
- Examined doors, windows and gates to verify security.
Security Officer
State Guard
09.2021 - 02.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Regulated vehicle and pedestrian traffic onto building grounds.
Delivery Van Driver
Amazon
10.2020 - 03.2021
- Reduced environmental impact by consistently optimizing routes for fuel efficiency purposes while adhering to strict deadlines.
- Contributed to the reduction of vehicle maintenance costs by performing routine inspections, identifying issues early on, and scheduling repairs as needed.
- Provided exceptional service to customers through effective communication of delivery statuses, addressing concerns promptly, and offering assistance when necessary.
- Collaborated with dispatchers to communicate any delays or obstacles encountered during deliveries, allowing for prompt adjustments to timelines or routes.
- Maintained a high level of professionalism and customer service while interacting with clients during pick-up and drop-off times.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Minimized company liability and risks to loads by obeying traffic laws.
Truck Driver
House Removalists
03.2020 - 12.2020
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Maximized load safety by balancing, securing, and weighing products.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
Delivery Driver
IKEA
03.2019 - 02.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Filled out load paperwork and DOT-mandated log books.
- Verified accuracy of all deliveries against order forms.
Education
Heavy Rigid Vehicle Licence - Truck And Bus Driving
Barkly Driving School
Ravenhall, VIC04.2024
Certificate II - Security And Protective Services
KNIGHT COLLEGE
Braybrook, VIC05.2021
Master of Science - Information Technology
University of Sunshine Coast
ATMC04.2021
Skills
- Safe Driving
- Punctuality
- Loading and unloading
- Cleanliness
- Vehicle Maintenance
- Teamwork and Collaboration
- Problem-Solving
- GPS and route planning
- Valid Driver's License ( HR )
Certification
- Licensed ( Heavy Rigid Vehicle ) - [18 April 2024] BARKLY Driving School Training
- Security Certificate II , [KNIGHT COLLEGE] - 2021
Control Room Operator , Monitoring Centre Operator
And Unarmed Guard
- Licensed [Working with Children]
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Additional Information
References
Available on Request
Timeline
Loss Prevention Officer
MA Security Group
04.2023 - 04.2024
Mobile Patrol Security Officer
MA Security Group
03.2022 - 03.2023
Security Officer
State Guard
09.2021 - 02.2022
Delivery Van Driver
Amazon
10.2020 - 03.2021
Truck Driver
House Removalists
03.2020 - 12.2020
Delivery Driver
IKEA
03.2019 - 02.2020
Heavy Rigid Vehicle Licence - Truck And Bus Driving
Barkly Driving School
Certificate II - Security And Protective Services
KNIGHT COLLEGE
Master of Science - Information Technology
University of Sunshine Coast
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