Seeking Success in a challenging career in Sales, marketing & Business development to prove myself as an asset to the organization.
A highly motivated, sincere and diligent team player having Twenty years’ experience in Sales with a proven track record.
Results-driven professional with strong experience and preparation for this role. Skilled in team collaboration, problem-solving, and adapting to changing needs to achieve objectives. Consistent focus on delivering measurable outcomes. Reliable and flexible, known for fostering productive work environment.
Overview
20
20
years of professional experience
Work History
Permanent Team Member
Turramurra Pizza Hut
02.2025 - Current
Follow all Food Safety Measures
Ensure proper food assembly & preparation
Responsible for timely Pick-up and delivery of orders
Abide by all Customer Service Policies & Procedures
Completed daily logs for management review.
Increased customer service success rates by quickly resolving issues.
Permanent Team Member
Erindale Pizza Hut
03.2023 - 01.2025
Follow all Food Safety Measures
Ensure proper food assembly & preparation
Responsible for timely Pick-up and delivery of orders
Abide by all Customer Service Policies & Procedures
Increased customer service success rates by quickly resolving issues.
Completed daily logs for management review.
Sales & Operation Head - Ludhiana
Fastway Transmission Pvt Ltd
01.2017 - 01.2023
Company Overview: Fastway transmission is the 4th largest MSO in North India, having their presence in Punjab, Haryana, Himachal, Chandigarh, Uttar Pradesh, Uttarakhand, Jammu & Kashmir, Rajasthan & Delhi/NCR
Responsible for drive business operation through direct sales team as well as local cable partners
Ensure subs base and revenue growth by achieve monthly sales targets
Identify business expansion opportunity area and rollout to capture market share
End to end zonal operation management for sales, technical, collection and customer retention
Drive & monitoring LCO partner’s productivity by regular process training as well as field training
Ensure billing generation and 100% collection(125 Millions PA) through direct manpower
Responsible for focused control on customer satisfaction to ensure reduce churn by provide customer retention
Introduced innovative technologies to modernize operations, resulting in enhanced productivity and streamlined processes.
Analyze competitive product offerings in terms of features and benefits as well as price points
Successfully managed crisis situations maintaining focus on priorities while providing guidance for rapid resolution.
Senior Business Manager
PNB MetLife India Insurance Co Ltd
01.2005 - 01.2015
Company Overview: Joined MetLife India Insurance Co
Ltd
As Financial Adviser in 2005 and by the dint of my hard work, was promoted as Senior Sales Manager in 2012 and then to the post of Senior Business Manager in 2013
Financial Planning of the clients
Need analysis: both long term and short term
Achieve the given Monthly Sales targets
Organizing various promotional activities to drive lead generation and pre-sales effort to Achieve the desired targets
Assist the Company in the recruitment process of Financial Advisors through career seminars and other promotional activities
Joined MetLife India Insurance Co
Ltd
As Financial Adviser in 2005 and by the dint of my hard work, was promoted as Senior Sales Manager in 2012 and then to the post of Senior Business Manager in 2013
Awarded as Sales Manager of the year, 2013 for Ludhiana Branch
MDRT Conference Qualifier during the year 2006, 2007 and 2008