Summary
Overview
Work History
Education
Skills
Timeline
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Amit PATNIA

Box Hill,NSW

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

18
18
years of professional experience

Work History

Software Development Manager

Fiserv
Sydney, NSW
11.2015 - Current
  • Managed and Lead implementation of Teller ,CRM and middleware products in Australia.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional & organized team environment.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Technical Lead Software Developer

Fiserv
04.2009 - 09.2015
  • Delivered Professional Implementation of CRM and Teller Products across APAC region.
  • Lead team of Developers onsite and remote to deliver projects.
  • Resolved critical software defects, ensuring stability and reliability for end-user.
  • Established solid relationships with stakeholders by providing timely updates on project progress and addressing concerns proactively.
  • Contributed to technical documentation, facilitating efficient maintenance and troubleshooting by support teams.

Software Developer

Fiserv
03.2006 - 04.2009
  • Improved software efficiency by troubleshooting and resolving coding issues.
  • Saved time and resources by identifying and fixing bugs before product deployment.
  • Discussed issues with team members to provide resolution and apply best practices.
  • Collaborated with cross-functional teams to deliver high-quality products on tight deadlines.
  • Enhanced user experience through designing and implementing user-friendly interfaces.

Education

Master of Science - Computers

Thapar University
India
03.2003

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Operations Management
  • Project Management

Timeline

Software Development Manager

Fiserv
11.2015 - Current

Technical Lead Software Developer

Fiserv
04.2009 - 09.2015

Software Developer

Fiserv
03.2006 - 04.2009

Master of Science - Computers

Thapar University

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Amit PATNIA