Amit Pokhrel
Campsie,NSW
Summary
With a diverse background spanning receptionist roles, building management, and security, bring a unique blend of organizational and operational expertise to the cybersecurity field. My experience in various roles has honed attention to detail, problem-solving skills, and ability to manage critical situations effectively. Recently, completed a Bachelor's degree in Cybersecurity, equipping with a solid foundation in protecting digital assets and understanding emerging threats. Now am eager to leverage skills and knowledge to transition into a cybersecurity role where i can contribute to safeguarding information systems and enhancing organizational security.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Data Centre Infrastructure Security Officer
Wilson Security Australia
04.2023 - Current
- Awareness of and compliance with all data center standards and certifications
- Provide adequate instruction, information, supervision and training to staff and contractors to perform their works in a safe manner with appropriate WHS consideration
- Follow pre-defined actions to respond to alarms and effectively investigate root causes
- Monitor health of security systems and endpoints; collects data and context necessary to initiate corrective actions
- Issue and audit security visitor and contractor badges in line with security policies
- Raise and modify Access Requests using client software programs
- Monitor access to the monitored sites and ensure that only authorized persons gain access.
Customer Service Agent
Woolworths
03.2022 - 05.2023
- Deliver exceptional customer service, fostering positive customer relationships
- Demonstrate exceptional attention to detail while efficiently managing multiple tasks
- Analyze customer information, identify issues, and provide effective solutions
- Educate clients on account services and resolve inquiries related to statements and balances.
Assistant Building Manager
Building Management Headquarters
06.2019 - 10.2021
- Liaising with the committee and residents’ requests on a daily basis
- Handling tenancy enquiries and ensure any issues are followed up in a timely manner
- Implementing and managing the scheduled maintenance program
- Scheduling in and facilitating requirements for building compliance checks and certification
- [Gym, Pools, Fire safety doors]
- Periodic inspections of common areas, facilities, plant and equipment
- Managing service providers against contracts service expectations
- Providing recommendations to the committee regarding ongoing maintenance of the complex
- Overseeing residents moving in and out of the site
- Actively encouraging opportunities to bring together residents to create a community
- Undertaking proactive risk management.
Education
Bachelor of Information Technology - Cyber Security
Melbourne Institute Of Technology
Sydney, NSW01.2022
Skills
- Facility Management
- Knowledge of Strata and Owners Corporation
- Enforcing Bylaws
- Communication skills
- Customer Service
- Detailed & Organized
- Ability to Work Under Pressure
- Time Management
- Interpersonal skills
- Microsoft Office skills
- Lenel Alarm Monitoring
- CCTV Monitoring
- Information technology
- Computer science
- Operation system
- It hardware support
- Vulnerability Assessment
- Threat Intelligence
- SIEM management
- Incident Response Management
- Penetration Testing
- Security Operations Center
- Compliance Monitoring
- Web Application Security
- Patch management
- User Awareness Training
- Mobile Security
- Two-Factor Authentication
- Endpoint Protection
- Access Control
- Secure Network Design
- Database Security
- Risk Assessment
- Attention to Detail
- Excellent Communication
- Data Security
- Interpersonal Communication
- Multitasking Abilities
- Analytical Thinking
- Team building
- Task Prioritization
- Written Communication
- Developing security plans
- Active Listening
- Relationship Building
- Self Motivation
- Effective Communication
- Team Collaboration
- Professionalism
- Analytical Skills
- Problem-solving aptitude
Certification
- Responsible Service of Alcohol (RSA)
- White Card Training and Licensing
- Certificate II in Security Licensing Provided by SLED NSW
- Certificate IV in Disability
- First Aid and CPR Training
- Full Unrestricted Class C Driving License
- Work with Children Check
- Microsoft Cybersecurity Analyst,Coursea,October 2024
- Cyber Security Breach Case Studies,Coursea,IBM,August,2024
- Job Ready Program On Information Technology,909 IT,August 2023
Availability
Will be flexible upon requirement
References
- Deepak Rimal, Director- Peter Weir and Associates/ PWA Building Management Services, +61 449703135, deepakrimal15@gmail.com
- Theo Paneras, Director/Site Manager, +61 466309636, theo.paneras@wilsonsecurity.com.au
Training
- Woolworth's Customer Service
- Manual Handling Awareness
- Lenel Alarm Monitoring
- Security Awareness Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Upper intermediate (B2)
Timeline
Data Centre Infrastructure Security Officer
Wilson Security Australia
04.2023 - Current
Customer Service Agent
Woolworths
03.2022 - 05.2023
Assistant Building Manager
Building Management Headquarters
06.2019 - 10.2021
Bachelor of Information Technology - Cyber Security
Melbourne Institute Of Technology
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