Summary
Overview
Work History
Education
Skills
Websites
Key Competencies
Citizenship
Timeline
Generic

AMIT SACHDEV

Summary

Lead IT Customer support with strong experience in CyberSecurity domain across Security Operations Center. Experience in Incident Detection & Response, Threat Detection/Threat Hunting, Purple Teaming, Vulnerability Management, and Vulnerability Analysis. Solid experience in Security Operations, Incident Response. I have 5 years of experience working as a Team Lead and can demonstrate efficient problem-solving skills to provide sustainable outcomes.

Overview

7
7
years of professional experience

Work History

Cyber Security Analyst

IPsec PTY LTD
06.2022 - Current
  • Managing incidents reported by customers and those generated by SIEM (Splunk, LogRhythm) detection rules, responsible for protecting high-profile clients within diverse sectors, and overseeing portfolio of 100+ clients
  • Analyse logs from data sources such as Active Directory, DNS, DHCP, Firewalls, Antivirus, O365, etc., to identify unusual user behaviour
  • Analyse aggregated logs for any unusual user behaviours or for potential attacker behaviour
  • Responded to and resolved 2000+ security incidents and 500+ service requests from clients
  • Developed and implemented SIEM detection rules that align with MITRE ATT&CK and Cyber kill chain framework
  • Threat analysis and Threat hunting for any IOCs in the client environment
  • Conducted Vulnerability assessment for all clients by scanning & analysing vulnerabilities
  • Recommending fixes and creating monthly vulnerability reports
  • Configured and deploy vendor products such as Crowdstrike Password Manager, VMWare, Venafi Certificates and Trend micro in the client’s environment.

IT Support Team Lead

BP AUSTRALIA
04.2017 - 06.2022
  • Led an offshore team of 15 IT customer support specialists, providing guidance, training and mentorship to ensure excellent customer service and efficient issue resolution
  • Trained team to help troubleshoot POS(Point of Sale), and network issues for BP Corporate stores in Australia
  • Developed and implemented processes and procedures to improve incident management, problem management, and change management
  • Collaborated with other IT teams, such as development and infrastructure, to resolve complex technical issues and improve overall IT services
  • Analyzed and reported on team performance metrics, identifying areas for improvement and implementing corrective actions
  • Quarterly team meetings to address any new process and team problems
  • One-on-one team member meeting to take team feedback
  • Implemented training and development programs to enhance team skills and knowledge
  • Managed and maintained accurate records, reports, and documentations.

Education

Certificate 4 in Cyber Security -

Holmesglen Institute of Technology
Melbourne, Australia
12.2021

Graduate Diploma in Business IT -

RMIT University
Melbourne, Australia
02.2008

Master of Engineering - Microelectronics Engineering -

Swinburne University of Technology
Melbourne, Australia
07.2007

Bachelor of Engineering - Electrical Engineering -

Saurashtra University
05.2005

Skills

  • Incident Response
  • Digital Forensics
  • Network Security
  • Phishing Detection
  • Vulnerability Assessment
  • Threat Intelligence
  • SIEM management
  • Identity Management
  • Incident Response Management

Key Competencies

Experience using multiple SIEM platforms Splunk, Azure Sentinel, LogRhythm, Experience handling detections & incidents in CrowdStrike, Microsoft Defender for Endpoint, SentinelOne, Tenable Vulnerability scanner, Perform reactive & proactive threat hunts based on IOCs, threat intelligence related to emerging threats, and TTPs of Known Threat Actors., Provide advice on existing threats & their mitigation using various security controls, Establish solid connections with business, colleagues and professional circle. Experience in handling challenging conversations and diverse audience, Create Threat Hunt reports, advisories & monthly threat intelligence presentations for different stakeholders. Write SOPs for incident investigations & processes, Managed & trained offshore team of IT support engineering team.

Citizenship

Australian Citizen

Timeline

Cyber Security Analyst

IPsec PTY LTD
06.2022 - Current

IT Support Team Lead

BP AUSTRALIA
04.2017 - 06.2022

Certificate 4 in Cyber Security -

Holmesglen Institute of Technology

Graduate Diploma in Business IT -

RMIT University

Master of Engineering - Microelectronics Engineering -

Swinburne University of Technology

Bachelor of Engineering - Electrical Engineering -

Saurashtra University
AMIT SACHDEV