Amit Shrestha
Beckenham
Summary
A seasoned Operations Manager with a proven track record at Smart Logistics Services, I excel in driving operational efficiency and team leadership. My expertise in inventory control and collaborative team guidance has significantly enhanced customer satisfaction and operational management, achieving project delivery within budget constraints and fostering a culture of continuous improvement and employee development.
Overview
10
10
years of professional experience
Work History
Operations Manager
Smart Logistics Services
11.2014 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Facilitated smooth collaboration between departments through clear communication channels.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed and implemented strategies to maximize customer satisfaction.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
Education
Bachelor of Science - Biology
Tribhuwan University
Nepal04-2006
Intermediate in Scinece - Biology
Prithivi Narayan Campus
Pokhara, Nepal04-2002
Skills
- Effective Solution Development
- Collaborative Team Guidance
- Operational Efficiency Management
- Client Support
- Employee Development
- Team Leadership
- Inventory Control
- Operational Management
Languages
English
Professional Working
Timeline
Operations Manager
Smart Logistics Services
11.2014 - Current
Bachelor of Science - Biology
Tribhuwan University
Intermediate in Scinece - Biology
Prithivi Narayan Campus
Similar Profiles
Manoj KhatriManoj Khatri
Cleaner at BIC Services Pty LtdCleaner at BIC Services Pty Ltd
Jiska SanchesJiska Sanches
Business Consultant and Energy Lawyer at Suriname Logistics Support Services (SMART LOGISTICS NV)Business Consultant and Energy Lawyer at Suriname Logistics Support Services (SMART LOGISTICS NV)
Vishal Daud Jamal KhokharVishal Daud Jamal Khokhar
Logistics Supervisor at Smart Gear LogisticsLogistics Supervisor at Smart Gear Logistics