Amitkumar Patel

• Managed day-to-day business operations.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Collaborated with other technicians to troubleshoot and resolve technical issues.
• Installed and configured new devices and system components.
• Performed periodic system upgrades and maintenance to meet industry standards.
• Installed wiring, cabling and networking hardware on customer premises.
• Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
• Provided training to customers to enhance use and understanding of network systems.
• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• Coordinated installation of new users and relocations of existing users.
• Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
• Hired and oversaw subcontractors to meet project needs.
• Responded to service requests during and after business hours.

• Loaded, unloaded, and moved material to and from storage and production areas.
• Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
• Checked packages and merchandise for damage and notified vendors.
• Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
• Kept work areas neat, clean and free from debris.
• Operated tape machines, scales and label printers to package items correctly.
• Organized items on racks, shelves and bins to maintain established order.

• Trained and mentored competent and flexible workforce to meet project needs and promote positive work environment.
• Performed preventative maintenance to keep tools and equipment functional.
• Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
• Provided input to team lead regarding areas for process and procedural improvement.
• Trained and mentored junior engineers, providing guidance and direction.
• Verified construction documentation to meet client requirements and vision.
• Analyzed and interpreted customer requirements to develop engineering solutions.
• Wrote, reviewed and edited technical document in accordance with template requirements.

• Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
• Write, Edit, Integrate and Debug code for assigned projects.
• Unit test and system integration test to ensure that program results are accurate and meet business and user requirements.
• Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
• Planning, processing and performing all tasks in an efficient manner with no or little assistance from supervisor.
• Provide support during project/application release.
• Proactively resolve production issues identified by business users and promptly respond to bug reports and resolve bugs thereby improving application/system quality

• Analyze and evaluate user needs and develop software solutions.

• Design, develop and manage software projects for clients.
• Develop Microsoft .net based web applications.
• Develop MS SQL server applications like views, triggers and stored procedures.
• Design and develop web user interfaces with back-end databases and other tools.
• Evaluate new technologies in the light of emerging trends and technologies.
• Modify and update existing technologies improvise performances.
• Troubleshoot and resolve difficult problems relating to software applications and programs.