Amity Brown

• Proficiently managed alcohol service, ensuring adherence to legal regulations and promoting responsible consumption.
• Cultivated strong relationships with local patrons, fostering a welcoming and inclusive atmosphere.
• Maintained cleanliness and organization in the bar area, upholding high standards of hygiene and presentation.
• Ensured adequate stock levels by promptly replenishing bar supplies and monitoring inventory.

• Exhibited strong leadership abilities in overseeing team operations and fostering a collaborative work environment.
• Managed stock inventory, liaised with suppliers, and facilitated stock purchases to maintain optimal inventory levels.
• Crafted, prepared, and served an array of cocktails, showcasing creativity and precision in mixology.
• Conducted thorough cleaning and maintenance of beer lines to ensure the quality of beverages.
• Demonstrated strict adherence to food handling safety protocols, ensuring the health and well-being of customers.
• Utilized Lightspeed payments system proficiently for seamless transactions and efficient service delivery.
• Managed cash transactions with accuracy and integrity.
• Demonstrated autonomy and resourcefulness in efficiently managing workflow demands.
• Delivered exceptional customer service both in-person and over the phone, ensuring satisfaction and loyalty.
• Coordinated advertising and media initiatives to promote business visibility and growth.
• Provided comprehensive training to new employees and effectively managed secondary tasks.
• Analyzed drink costs to optimize profitability and inform pricing strategies.

• Managed dishwashing operations, ensuring thorough cleaning and organized storage.
• Provided attentive customer service, catering to individual needs and preferences.
• Prepared smoothies and iced coffees, delivering refreshing beverages with precision.
• Managed cash transactions at the till, maintaining accuracy and efficiency.
• Upheld cleanliness standards throughout the establishment, ensuring a hygienic environment.
• Established a strong reputation for reliability and diligent work ethic, evidenced by consistent attendance and commitment to excellence.

• Exhibited rapid acquisition of new skills and demonstrated strong leadership capabilities.
• Provided exemplary customer service, ensuring client satisfaction and retention.
• Crafted diverse cocktails, showcasing creativity and proficiency in mixology.
• Managed transactions at the till and coordinated hotel bookings, displaying effective multitasking abilities.
• Supervised late-night shifts, overseeing operations and ensuring adherence to company standards.
• Maintained cleanliness and organization through diligent dishwashing and storage procedures.
• Facilitated efficient inventory management through timely ordering of goods.
• Established a commendable reputation for punctuality and diligence through consistent attendance and dedication to tasks.

• Provided attentive service to customers, ensuring their needs were met and exceeded.
• Maintained cleanliness and organization in assigned areas, including thorough cleaning and sanitization practices.
• Managed dishwashing duties efficiently, ensuring clean and orderly storage of dishes and utensils.
• Demonstrated self-initiative and adaptability by effectively managing workload demands and exceeding expectations.
• Proactively restocked supplies to ensure uninterrupted service and smooth operations.

• Greeted customers promptly and took orders to keep flow of traffic moving.
• Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
• Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
• Collaborated with team members to quickly fill large orders and serve large parties.
• Operated industrial-grade deep fryers to prepare a variety of menu items, ensuring precise adherence to cooking times and temperatures for optimal flavor and texture.
• Established and managed an independent business venture, overseeing all aspects of operations from inception to closure, including strategic planning, financial management, and customer relations
• Enhanced customer satisfaction levels through innovative problem-solving techniques tailored to meet individual needs and preferences

ASSISTANT MANAGER ROLE 2021

Stock take
Organise catering orders
Training juniors aged 14-18 years old
Travelling between 4 different stores to ensure each store is running correctly
Handling cash/ making floats