Summary
Overview
Work History
Education
Skills
Accomplishments
Availability
References
Timeline
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Amity Gilpin

Frankston North,VIC

Summary

Passionate and quick learner with a love for art and a strong understanding of customer service. Thrives in dynamic team settings, embracing challenges and fostering positive interactions with customers and co-workers. Experienced in fast-paced environments, adept at adapting to changing circumstances.

Overview

1
1
year of professional experience

Work History

Customer Service

SushiLab
Patterson Lakes, VIC
09.2024 - Current
  • Greeted customers, took orders (over the phone and in-person), answered questions, and provided excellent customer service.
  • Communicated effectively with coworkers regarding customer orders.
  • Maintained knowledge of current menu items and specials.
  • Followed proper food handling techniques to ensure safety of customers.
  • Communicated effectively with coworkers regarding customer orders.

Fast Food Attendee

McDonalds Restaurant
Frankston North, VIC
01.2024 - 09.2024
  • Resolved customer complaints in a timely manner while maintaining professional attitude.
  • Collaborated with team to deliver timely service of items.
  • Maintained sanitation, health and safety standards in work areas.
  • Monitored food distribution to ensure that meals were delivered on time and at proper temperatures.
  • Prepared a variety of food items according to customer orders or restaurant recipes.
  • Stocked and restocked supplies as needed throughout shift.
  • Adhered strictly to cash handling policies established by company regulations.

Education

Year 10 Student -

Patterson River Secondary College
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11-2022

Skills

  • Task Prioritization
  • Excellent Customer Service
  • Analytical and Critical Thinking
  • Creativity and Innovation
  • Customer Needs Assessment
  • Presentation Skills
  • Teamwork and Positive Attitude
  • Transactions and Cash Handling

Accomplishments

  • Being invited to and completing the Victorian High Ability Program twice
  • Attaining NAPLAN results in the top 10%
  • Setting records and receiving numerous school rewards for representing the school values
  • Partaking in artistic and athletic extra-curricular activities

Availability

  • Monday: 5pm - 10pm
  • Tuesday: N/A
  • Wednesday: 5pm - 10pm
  • Thursday: 5pm - 10pm
  • Friday: 5pm - 10pm
  • Saturday: 9am - 10pm
  • Sunday: 9am - 10pm

References

  • Simon Andriessen, Year Level Coordinator, 03 8770 6700, Patterson River Secondary College
  • Leigh O'Brien, Year Level Coordinator, 03 8770 6700, Patterson River Secondary College

Timeline

Customer Service

SushiLab
09.2024 - Current

Fast Food Attendee

McDonalds Restaurant
01.2024 - 09.2024

Year 10 Student -

Patterson River Secondary College

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Amity Gilpin