Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
8
8
years of professional experience
2
2
Certificates
Work History
Personal Care Assistant
Blue Care Alkira
04.2024 - 09.2024
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
Built strong relationships with clients to deliver emotional support and companionship.
Personal Care Assistant
Adventist Retirement Village
03.2021 - 02.2023
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
Built strong relationships with clients to deliver emotional support and companionship.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Real Estate Receptionist
Realty Pacific Real Estate
09.2021 - 02.2022
Enhanced customer satisfaction by providing timely and accurate property information to clients.
Developed strong working knowledge of local real estate market trends by staying current with industry news and updates.
Continually advanced personal knowledge of the industry and related software programs, ensuring proficiency in all aspects of the role as a Real Estate Receptionist.
Managed all aspects of office administration, including organizing supplies, answering phones, and filing important records.
Handled sensitive financial documents with discretion, maintaining strict confidentiality of client information.
Administrator Assistant
Advance Appliance Repairs
03.2021 - 09.2021
Handled high volume of phone calls, directing callers to appropriate personnel or providing information as needed.
Managed confidential information with discretion, ensuring the privacy of sensitive documents.
Managed incoming mail and correspondence, distributing items as necessary while maintaining confidentiality of sensitive materials.
Maintained a professional office environment, ensuring cleanliness and proper organization of supplies.
Performed routine clerical tasks by scanning, filing, and copying documents.
Composed, edited and prepared correspondence and other department documents.
Delivery Driver
Roam'in Pizza
Redland Bay, QLD
09.2020 - 04.2021
Completed on-time deliveries by choosing best and most efficient routes.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Secured food to prevent loss and maintain freshness during transport.
Handled money with high accuracy, including issuing processing payments, issuing receipts and maintaining control of submitted cash.
Presented customers with bills and receipts to collect payment for items delivered.
Kept delivery vehicle clean and neat to maintain company's professional reputation.
Educator
Little Scholars Preschool
Redland Bay, QLD
04.2019 - 03.2021
Built relationships and communicated with parents to provide best learning environment for children.
Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
Established strong relationships with parents through regular communication, fostering a supportive network for student success.
Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
Fast Food Worker
Hungry Jacks
Redland Bay, QLD
08.2018 - 08.2020
Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
Examined trays to check contents for required items and complete orders.
Maintained clean, sanitized and well-organized food preparation zones.
Cooked and packaged large batches of food prepared to order or kept hot until needed.
Cafe Worker
Brown Sugar
Redland Bay, QLD
05.2018 - 07.2018
Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures.
Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Notified management of product and supply shortages to reduce disruption in availability.
Maintained clean and organized appearance for all restaurant areas to attract and retain customers.
Education
High School Diploma -
Victoria Point State High School
Victoria Point, QLD
11.2020
Skills
Positive and cheerful
Will always come on schedule
Trustworthy
Loyal and committed
Ability to communicate with people
Work well under pressure
Organised and enthusiastic
Will attemp any task given
Self motivated with abilty to work well either on my own or as a team member
Good with computers
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart Time
Work Location
On-Site
Important To Me
Career advancementHealthcare benefits
Quote
The way to get started is to quit talking and begin doing.