Amity Blaze Cavell
SOUTH GEELONG,VIC
Summary
Dynamic Recovery Coach with a proven track record at Ignite My Life, skilled in intervention planning and peer support. Expertly developed personalized recovery plans, enhancing client outcomes through effective teamwork and problem-solving. Committed to fostering resilience and advocating for clients' needs, ensuring comprehensive care and improved quality of life.
Overview
2026
2026
years of professional experience
Work History
Recovery Coach
Ignite My Life
01.2020 - 10.2025
- Facilitated one-on-one coaching sessions to support client recovery goals.
- Developed personalized recovery plans based on individual needs and progress.
- Collaborated with multidisciplinary teams to ensure comprehensive client care.
- Monitored client progress and adjusted strategies to enhance effectiveness.
Disability Support Worker
MDPA Mackay
11.2017 - 01.2020
- Assisted clients with daily living tasks, promoting independence and dignity.
- Implemented personalized care plans to meet individual needs and preferences.
- Provided emotional support and companionship, enhancing client well-being.
- Collaborated with healthcare professionals to ensure comprehensive care delivery.
- Advocated for clients' rights and needs in various service settings.
- Developed recreational activities tailored to clients' interests, fostering engagement and social interaction.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
Air Hostess
Virgin Airlines
2015 - 2017
- Delivered exceptional customer service to enhance passenger experience and satisfaction.
- Collaborated with cabin crew to maintain smooth operational workflows throughout flights.
- Trained new team members on service standards and safety regulations effectively.
- Ensured safety of passengers by conducting thorough pre-flight checks and adhering to all airline regulations.
- Provided accurate and timely information to passengers regarding flight details, boarding procedures, and in-flight services.
- Conducted post-flight assessments to identify areas for improvement within the cabin environment or service delivery process.
- Administered first aid assistance when necessary during flights according to established protocols.
- Delivered engaging safety presentations to passengers before each flight, ensuring their understanding of critical safety guidelines.
Guest Delivery Coordinator
Auto Corner
07.2007 - 03.2015
- Coordinated delivery schedules to optimize route efficiency and reduce operational delays.
- Collaborated with logistics team to ensure timely order fulfillment and customer satisfaction.
- Monitored inventory levels and processed shipping paperwork for accurate tracking.
- Assisted in training new staff on delivery protocols and safety compliance measures.
- Implemented process improvements that enhanced workflow efficiency within the delivery department.
- Led cross-functional meetings to address operational challenges and enhance team communication.
- Maintained detailed records of all shipments, utilizing advanced database software systems for accurate reporting purposes.
- Consulted with customers about delivery and order preparation requests.
- Collaborated with warehouse personnel to ensure accurate picking and packing of products, reducing errors and returns.
- Reduced late deliveries by closely monitoring driver progress and proactively addressing potential delays.
Hospitality Management
Magpies Sporting Club
2008 - 2014
- Participated in regular team meetings to stay updated on industry trends and best practices for hospitality management.
- Collaborated with colleagues to develop interdisciplinary courses that incorporated elements of hospitality management into various subject areas.
- Participated in ongoing training sessions to stay updated on industry trends and best practices in customer service and hospitality management.
- Reduced behavioral issues by implementing effective behavior management strategies in collaboration with parents and educators.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Trained and mentored staff on cocktail preparation and customer service excellence.
- Led bar operations, ensuring compliance with health and safety regulations.
- Coordinated special events, increasing venue visibility and profitability.
- Developed and implemented inventory management systems to optimize stock levels.
- Closed out cash register and prepared cashier report at close of business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
Business Development Manager
Duchess
07.2003 - 03.2008
- Facilitated one-on-one coaching sessions to support client recovery goals.
- Developed personalized recovery plans based on individual needs and progress.
- Collaborated with multidisciplinary teams to ensure comprehensive client care.
- Monitored client progress and adjusted strategies to enhance effectiveness.
Education
Diploma Counselling - Counselling
TAFE Queensland
QLDCertificate IV - Hospitality Administration And Management
TAFE Queensland
QLDCertificate IV - Business Administration And Management
TAFE Queensland
QLDSkills
Intervention planning
Additional Information
7 years volunteer work
16 years Netball Player
8 years coaching Netball
Umpiring qualifications
6 years Queensland representative Netball
Community Court Service Advocate
Timeline
Recovery Coach
Ignite My Life
01.2020 - 10.2025
Disability Support Worker
MDPA Mackay
11.2017 - 01.2020
Guest Delivery Coordinator
Auto Corner
07.2007 - 03.2015
Business Development Manager
Duchess
07.2003 - 03.2008
Air Hostess
Virgin Airlines
2015 - 2017
Hospitality Management
Magpies Sporting Club
2008 - 2014
Diploma Counselling - Counselling
TAFE Queensland
Certificate IV - Hospitality Administration And Management
TAFE Queensland
Certificate IV - Business Administration And Management
TAFE Queensland