Proven track record in enhancing customer satisfaction and exceeding call quotas, demonstrated during my tenure at Synergy. Skilled in telephone etiquette and time management, I excel in high-volume call environments, ensuring efficient resolution of complex issues. Fluent in english, my approach combines clear communication with a positive attitude, driving significant improvements in client engagement and service delivery. Organized Receptionist with 2 years experience and Appointment Setter with a year of experience creating schedules, maintaining appointments and assisting team members with administrative tasks. Flexible and versatile professional with expertise in serving as point of contact for prospective clients, handling questions and inquiries via telephone and complying with security regulations.