Ammar Qureshi
166 Nottingham Road Parkinson,QLD
Summary
In my career as a Finance and Mortgage Broker I have demonstrated professionalism and competence. It was my expertise in financial services that helped me build a successful career. As a lifelong learner, I strive to improve myself every day. I am a professional Individual with high attention to detail and a strong background in customer service. After a career change, I’ve done Diploma in Finance and Mortgage Broking Management. I am driven by passion which enables connections, trust and the ability to have worked with high-profile clients. Accomplished Broker adept at growing business through deep knowledge of Mortgage industry and strong relationship-building abilities.
Overview
20
20
years of professional experience
Work History
Mortgage and Finance Broker
Aussie Home Loans
2022.08 - Current
- Managed loan pipelines efficiently, promptly addressing any issues or concerns that arose during the mortgage process.
- Conducted comprehensive financial analyses to identify optimal lending options for clients'' unique needs.
- Delivered consistent results in meeting or exceeding sales targets month after month.
- Maintained up-to-date knowledge of industry trends and regulations, ensuring compliance at all times.
- Negotiated favorable terms with lenders, securing advantageous interest rates for clients.
- Managed a diverse portfolio of loans, effectively minimizing risk while maximizing returns for clients.
- Attended networking events to establish industry connections and promote brand awareness.
- Successfully closed deals with a high rate of client retention and repeat business.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Prepared contracts and related documentation according to strict standards.
Mortgage Broker
BNH Financial Services
2021.04 - 2022.06
- Managed loan pipelines efficiently, promptly addressing any issues or concerns that arose during the mortgage process.
- Collaborated with different lenders to find best possible deal for homebuyers.
- Explained entire mortgage loan process to borrower.
- Assessed clients' financial data to determine loan suitability.
- Assisted clients in understanding complex mortgage terms and conditions, empowering them to make informed decisions about their home financing options.
- Implemented efficient documentation practices that expedited processing times while ensuring compliance with industry regulations.
- Facilitated smooth communication between all parties involved in transactions, resulting in successful loan closings and satisfied clients.
- Enhanced client satisfaction by providing personalized mortgage solutions tailored to individual financial needs.
- Stayed up-to-date on current market trends and regulatory changes, ensuring accurate advice and guidance for clients navigating the mortgage landscape.
- Streamlined the loan application process for faster approvals and increased customer retention.
- Collaborated with lenders to secure competitive interest rates and terms, resulting in more affordable home financing options.
- Established strong relationships with borrowers, which helped to forge new business opportunities.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Supervised loan personnel and motivated to maintain customer service and performance standards.
Payroll Officer/Office Manager
BNH Financial Services
2018.02 - 2021.03
- Managed payroll data entry and processing for employees to comply with predetermined company guidelines.
- Managed end-to-end processing of bi-weekly and monthly payrolls for a diverse workforce within strict deadlines.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Provided exceptional customer service by responding to employee inquiries regarding payslips, deductions, taxes, and benefits in a timely manner.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Updated employee files with new details such as changes in address or salary levels.
Operations Manager
Risk Protect Security Services
2014.06 - 2018.01
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Store Manager
OPTUS
2007.07 - 2014.05
Assistant Store Manager
OPTUS
2006.08 - 2007.06
Floor Manager
Nandos Myer center
2004.08 - 2006.07
Education
Diploma of Finance And Mortgage Broking Management -
The National Finance Institute
Brisbane, QLD07.2023
Certificate IV in Finance and Mortgage Broking -
The National Finance Institute
Brisbane, QLD01.2021
Graduation Diploma information System -
University of Central Queensland
Brisbane, QLD01.2006
Bachelor in Computer Sciences (BSCS) -
University of Central Punjab
Multan, Pakistan01.2004
Skills
- Project Management Skills.
- Account management.
- Proficient in using CRM software.
- Brand management.
- Quality Improvement.
- Computer Software.
- Data Consolidation.
- Research.
- Statistics Interpretation.
- Negotiation.
- Critical Thinking.
- Problem Solving.
- Leadership.
- Teamwork and Communication Skills.
- Resilience, Stress Tolerance and Flexibility.
- Self-Management.
- Exceptional Customer Service Skills.
- Adaptability.
- Strong Client Relations.
- Reliable.
- Loan structuring
- Client management
- Portfolio Management
- Debt Restructuring
- Customer Service
- Critical Thinking
- Computer Skills
- Team Collaboration
- Team Leadership
- Decision-Making
- Relationship Building
- Microsoft Office
- Coaching and Mentoring
- Client Relations
- Documentation
- Risk Assessment
- Prospecting and Networking
- Statement Reconciliation
- Dispute Resolution
- Client Interviewing
- Data Gathering
- Sales closing
- Client Interviews
- Financial Analysis
Awards
- 2009 – Store Manager of the year. (OPTUS Chermside)
- 2014 - Certificate of Exceptional Dedication and Commitment. (RPSS)
References
- Nayyar Hayat - 0411 394 076
- Viren Sonik 0412 702 718
Timeline
Mortgage and Finance Broker
Aussie Home Loans
2022.08 - Current
Mortgage Broker
BNH Financial Services
2021.04 - 2022.06
Payroll Officer/Office Manager
BNH Financial Services
2018.02 - 2021.03
Operations Manager
Risk Protect Security Services
2014.06 - 2018.01
Store Manager
OPTUS
2007.07 - 2014.05
Assistant Store Manager
OPTUS
2006.08 - 2007.06
Floor Manager
Nandos Myer center
2004.08 - 2006.07
Diploma of Finance And Mortgage Broking Management -
The National Finance Institute
Certificate IV in Finance and Mortgage Broking -
The National Finance Institute
Graduation Diploma information System -
University of Central Queensland
Bachelor in Computer Sciences (BSCS) -
University of Central Punjab
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