Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ammy De Pasquale

Maroubra,NSW

Summary

Skilled Sales Administration professional with proven experience in coordinating sales processes, managing client data, and supporting high-performing sales teams. Efficient, organized, and focused on improving workflow and customer satisfaction.

Overview

9
9
years of professional experience

Work History

Sales Administration

Dateline Imports
03.2023 - Current
  • Coordinated all travel arrangements for sales and education teams, including flights, accommodation, and itineraries, ensuring cost efficiency and timely execution.
  • Provided day-to-day administrative support to the sales team, including document preparation, calendar management, and follow-up on client communications.
  • Managed calendars and scheduling for the education team, ensuring alignment with internal training, external workshops, and industry events.
  • Organised and booked venues for team events, training sessions, and education seminars, handling logistics and supplier communication from start to finish.
  • Collated and prepared monthly account reports for key stakeholders, ensuring accuracy and timely submission to support business planning and sales performance reviews.
  • Developed costings for monthly promotions and deals, working closely with the sales and marketing teams to ensure profitability and competitiveness.
  • Coordinated bi-weekly education meetings, preparing agendas, recording minutes, and following up on action items to ensure continuity and progress.
  • Created and submitted product proposal documents for key accounts, tailored to client requirements and aligned with brand strategy and sales goals.
  • Managed a range of general administrative and ad hoc tasks, supporting cross-functional teams and ensuring the smooth operation of daily business activities.
  • Acted as a central point of contact across teams, ensuring clear communication and efficient coordination between departments.

Receptionist

Dateline Imports
11.2022 - 03.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Corresponded with clients through email, telephone or postal mail.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Oversaw inventory materials monitoring, requisitions and supply re-stocking.

Assistant In Nursing

Montefiore Residential Care
01.2021 - 08.2022
  • Provided customized care according to individual health plan.
  • Organized and managed patient charts and files.
  • Worked alongside certified Registered Nurses to check vitals and tend to patient need.
  • Provided informational resources to patients and families regarding treatments, guidelines and plans.
  • Comply with legislation, regulations and codes within the workplace.
  • Appropriately record/document all resident outcomes and statures.
  • Monitor behaviours and report uncharacteristic changes to help identify risks.

Barista

Sweet Whale Cafe
05.2018 - 01.2021
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Maintained regular and consistent attendance and punctuality.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.

Pharmacy Assistant

Noel D'Zouza Chemist
01.2017 - 01.2018
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Merchandised over-the-counter goods and rotated stock.
  • Received incoming supplies and stocked in correct locations.
  • Kept pharmacy counter and related areas clean, neat and organized.

Education

High School Diploma -

South Sydney High School
Maroubra, NSW
12.2020

Certificate III Assistant in Nursing - Nursing

Ultimo Tafe
09-2020

Skills

  • Microsoft Office
  • Travel & calendar coordination
  • Report preparation
  • Event Planning
  • Time management
  • Cross team comminations
  • Meeting organisation
  • Attention to detail

Timeline

Sales Administration

Dateline Imports
03.2023 - Current

Receptionist

Dateline Imports
11.2022 - 03.2023

Assistant In Nursing

Montefiore Residential Care
01.2021 - 08.2022

Barista

Sweet Whale Cafe
05.2018 - 01.2021

Pharmacy Assistant

Noel D'Zouza Chemist
01.2017 - 01.2018

High School Diploma -

South Sydney High School

Certificate III Assistant in Nursing - Nursing

Ultimo Tafe

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Ammy De Pasquale