Amod Ravindranath
Gregory Hills,NSW
Summary
Professional merchandise manager with robust track record in driving sales and optimizing product assortments. Adept at strategic planning, inventory management, and supplier negotiation. Strong focus on team collaboration and achieving results while adapting to changing market conditions. Skilled in data analysis, visual merchandising, and customer relationship management. Reliable team player with results-driven mindset.
Overview
2026
2026
years of professional experience
Work History
Merchandise Manager
Costco Wholesale
2023 - Current
- Overseeing the Merchandising Department. Developing and implementing sales and merchandising plans for the warehouse.
- Reviewing sales, schedules, and productivity figures of the Merchandising Department. Implementing and planning seasonal transitions for the warehouse.
- Developing, coaching, counsels, and directing Merchandising Department personnel
- Monitoring employee performance and providing proactive feedback to promote teamwork and accountability
- Participating in the employment process by making recommendations for hiring, promotion, and termination
- Participating in Merchandising Department employee evaluations
- Developing, implementing, and upholding safety and security procedures
- Communicating with Buyers, Receiving Department, warehouse management, and Inventory Auditors regarding quantity, status, price, delivery, and promotion of merchandise
- Providing prompt and courteous customer service to members, employees, and suppliers.
Membership Manager
Costco Wholesale
2021 - 2023
- Overseeing all marketing and business development representatives, membership employees, and refund cashiers.
- Setting goals for individual marketing and business development representatives.
- Reviewing all supply orders, submitting department budgets, and completing necessary warehouse and regional membership reports.
- Functioning as a public relations representative for Costco. Managing all donation requests.
- Developing, coaching, counseling, and directing Membership/Marketing personnel
- Monitoring employee performance and providing proactive feedback to promote team work and accountability
- Participating in the employment process by making recommendations for hiring, promotion, and termination
- Participating in Membership/Marketing department employee evaluations
- Responding to employee concerns using problem solving skills, tact, and discretion in accordance with the Costco Employee Agreement and other applicable regulations
- Implementing and upholding proper Membership and general safety procedures and standards
- Developing and implementing marketing plan to meet membership goals and increase sales
- Responding to member concerns using problem solving skills, tact, and discretion
- Researching and correcting membership problems
- Monitoring employee paperwork and performance to ensure that proper Membership/Marketing department procedures are followed.
- Scheduling outside marketer’s attendance and participation in community events, trade shows, Chamber of Commerce meetings, and local charity events to ensure excellent community relations
- Attending marketing, management, and other outside meetings as required
Area Manager
Costco Wholesale
2019 - 2021
- Overseeing merchandising in the Hardlines area, including reviewing area sales, communicating with the Merchandise Manager about merchandise (layout, levels, prices, etc.), coordinating merchandise moves, implementing plans to reduce loss, and planning and organising the Hardlines section.
- Developing, coaching, counseling, and directing Hardlines personnel
- Monitoring employee performance and providing proactive feedback to promote team work and accountability
- Participating in the employment process by making recommendations for hiring, promotion, and termination
- Participating in Hardlines area employee evaluations
- Responding to employee concerns using problem solving skills, tact, and discretion in accordance with the Costco Employee Agreement and other applicable regulations
- Approving timecards and other reports
- Implementing and upholding proper Hardlines area and general safety procedures and standards, including steel safety
- Communicating with Merchandise Manager regarding quantity, status, price, delivery, supplier returns and promotion of merchandise
- Developing and implementing sales and merchandising plan for the Hardlines area
- Coordinating and participating in merchandise moves, reviews items to be stocked, assists with stocking and checks signage
- Providing prompt and courteous customer service to members, employees, and suppliers.
Assistant Front-End Manager
Costco Wholesale
01.2017 - 2019
- Developing, coaching and performance management of Front-end supervisors and staff.
- Participating in staff hiring and termination process and also providing feedback to senior Managers in these regards. Also implementing staff performance management.
- Developing and implementing training to meet front-end productivity figures like FEP, renewals & D&D.
- Implementing safety-training procedures.
- Helping in staff rostering and making sure adequate department coverage.
- Providing prompt and courteous member service. Making sure members are having the best shopping experience at Costco.
- Taking care of employees by addressing their concerns, providing positive feedback and training and also facilitating some of their RTW plan.
- Working with other departments and managers to meet the business needs.
Front-End Supervisor
Costco Wholesale
01.2016 - 01.2017
- Work involves developing, coaching and performance management of Front-end staff.
- Providing proactive feedback and recommendations to improve Front-end productivity.
- Taking care of members by providing them with excellent member service.
- Managing and solving conflict situation-involving members and staff.
- Taking care of our employees by managing their rosters, breaks and concerns.
- Taking care of CICO and helping sales audit sort any cash variances.
- Participating in employment process by developing and running assessment for hiring and promotion of candidates.
- Communicating with various Merchandising managers, buyers, and auditors regarding non-scanning items.
- Implementing correct raincheck procedures.
- Maintaining and communicating the stock levels of items at MPU to Dept. managers and buying team.
- Working on Zero sales report for Merch team and making sure all items are on displayed for sale.
Inventory Auditor
Costco Wholesale
01.2014 - 01.2016
- Work involved maintaining accurate account of merchandise at warehouse.
- Identifying, investigating and correcting daily inventory discrepancies.
- Auditing merchandise receiving summary report daily and correcting and variances.
- Making sure the warehouse on-Hands are accurate and solving any discrepancies using correct paperwork and adjustments.
- Auditing various departments on a regular basis and providing feedback to area manager, Merch manager, AWM and warehouse manager.
- Providing accurate information to warehouse manager & AWM regarding stock variances and providing assistance in fixing issues.
- Making sure all vendor claims are resolved accurately and at the earliest.
- Working with buying team in resolving stock issues, pricing issues and vendor claims.
- Working with Accounts to clear pending invoices on warehouse behalf and providing correct documentation for the same.
- Working with Merch team in investigating and resolving Zero-sales and negative on-Hands.
- Working to minimize loss for warehouse by working on Book to sell (DBS).
- Helping in physical inventory preparation, running and post-inventory reconciliation.
- Training new inventory auditors for the warehouse.
- Participating in employment process by developing and running assessment for hiring and promotion of auditors.
- Assisting receiving, Merch, Front-end and other departments as required.
- Assisting members with their quires and daily making sure the price signs are updated and correct.
- All the work also involved following proper confidentiality, safety and security procedures and standards.
Front-End assistant (Trolleys)
Costco Wholesale
01.2013 - 01.2014
- The work involved helping members in carrying their shopping items into their vehicle and collecting trolleys.
- Have also gained experience working in various other roles such as, Cashier assistant, Gas station assistant, Merchandise stocking, Member service assistant.
Postdoctoral Fellow
Max Planck Institute of Immunobiology & Epigenetics
01.2010 - 01.2012
- I was handling two research Projects in Neuroscience and Cancer Biology.
- Duties involved conducting independent research work.
- Assisting Lab head in managing the lab, handling the procurement needs.
- Planning and forecasting research budget.
- Managing and training PhD and Diploma students.
- Research presentation at conference.
- Organizing meetings with external and internal departments.
Guest Lecturer
C.M.S College, Mahatma Gandhi University
01.2004 - 01.2007
- Duties included taking lecture classes and practical lab training for various subjects for B.Sc. and M.Sc. Biotechnology and MSc. Bioinformatics courses.
- Duties also included developing and administering theoretical and practical examinations, evaluation of exam papers and maintaining grade records of students, holding office hours and performing various administrative duties.
Education
PhD - Biomedical Sciences
Queen’s University Belfast
United Kingdom01.2010
MSc - Biotechnology
Bharathiar University
India01.2003
BSc - Biotechnology
Bharathiar University
India01.2001
Skills
- AUS400 and SAP e-Procurement software expertise
- Strong verbal and written communication
- Attentive, reliable, punctual
- Hardworking and a great team player
- Good mathematical, statistical and analytical skills
- Good problem solving skills
- Coaching and developing others
- Leadership skills
Languages
Hindi
Native or Bilingual
Malayalam
Native or Bilingual
Tamil
Limited Working
English
Full Professional
Interests
Travel, Music & Food
Timeline
Assistant Front-End Manager
Costco Wholesale
01.2017 - 2019
Front-End Supervisor
Costco Wholesale
01.2016 - 01.2017
Inventory Auditor
Costco Wholesale
01.2014 - 01.2016
Front-End assistant (Trolleys)
Costco Wholesale
01.2013 - 01.2014
Postdoctoral Fellow
Max Planck Institute of Immunobiology & Epigenetics
01.2010 - 01.2012
Guest Lecturer
C.M.S College, Mahatma Gandhi University
01.2004 - 01.2007
MSc - Biotechnology
Bharathiar University
BSc - Biotechnology
Bharathiar University
Merchandise Manager
Costco Wholesale
2023 - Current
Membership Manager
Costco Wholesale
2021 - 2023
Area Manager
Costco Wholesale
2019 - 2021
PhD - Biomedical Sciences
Queen’s University Belfast
Awards
Action Cancer Research Studentship (2007-2010), Postdoctoral Fellowship (2010-2012)