Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Hobbies and Interests
Languages
References
Timeline
Generic
AMOLNUT KAEWMANEE

AMOLNUT KAEWMANEE

Victoria,Melbourne

Summary

Results-driven Client Solutions Manager successful at working with sales and marketing teams to understand client functions, needs and requirements. Focused on strengthening business partnerships and acquiring new customers with strong prospecting skills. Over 5 years of experience in Sales Operation and Business Development field across diverse industries such as Automotive, Marketplace, Business Process Outsourcing, and Contact Center Company.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Client Solution Manager

TDCX
Bangkok, Thailand
04.2022 - 03.2024
  • Established relationships with primary decision-makers to facilitate future business development
  • Conducted market research to identify target companies, B2B Markets
  • Identify and cultivating new customer relationships through networking, cold calling, and outside sales
  • Worked on B2B leads generation and helping businesses attract and qualify more potential customers
  • Worked closely with the product management team to offer feedback on existing portfolios and provide inputs on the product roadmap
  • Responsible for high-growth Brands and preparing RFP/RFI/RFQ
  • Directly report to Regional Director and Implemented analytical strategies to improve pipeline Sales targets
  • Provided ongoing support for existing clients by responding to inquiries promptly and troubleshooting problems quickly.
  • Strongly addressed BPO/RPO services, such as Telemarketing, through proposals
  • Developed accurate and optimizing Customer experience solutions based on current industry best practices
  • Improved satisfaction by resolving customer requirements with acknowledgment and tactful communication.

Sales Operations Manager

Kaidee
Bangkok, Thailand
01.2021 - 02.2022
  • Tracked team performance based on capability and current projects
  • Compared data between competitor sites and company sites for supporting management decisions
  • Facilitate and execute improvement initiatives by engaging another team in process improvement exercises
  • Monitored the accuracy of delivery date and time to clients
  • Coordinated with sales teams and the finance team to provide products to clients
  • Prepared necessary reporting by collecting, analyzing, and summarizing data trends.
  • Collaborated with other departments to ensure seamless coordination of activities across the organization.

Sales Operations Manager

Kaidee
Bangkok, Thailand
08.2020 - 01.2021
  • Respond to inquiries made by team members and services in a timely and friendly manner
  • Tracked and monitored performance indicators for AE and staff members, managing sales tracking tools, and compiling reports
  • Recorded sales trends and liaised with BD managers to develop sales strategies
  • Evaluated sales data, marketing, and branding data.

Business Planner Specialists

DENSO
Bangkok, Thailand
04.2019 - 07.2020
  • Monthly analysis report plan and actual profit and loss, investment, and expense budget
  • Made annual and revised plans for profit and loss
  • Reported and analysis of profit and loss and re-forecasts including investment and expense budget, support management through the provision of reports
  • Coordinated planner team and others to support the working process.

Waitress

Philly Cheesesteaks
New Jersey, USA
07.2018 - 09.2018
  • Provided excellent wait service to ensure satisfaction
  • Took customer orders and delivering food and beverages
  • Made menu recommendations, answering questions and sharing additional information with restaurant patrons.
  • Answered questions about menu items, ingredients, and pricing.
  • Assisted other wait staff members in times of heavy customer traffic.

Education

Marketing and Communication III -

Greystone College
07-2025

Bachelor of Economics -

Khonkaen University
01.2017

High School -

Khonkaen wittayayon school
01.2014

Skills

  • Account Management (B2B)
  • Analytical Skills
  • Communication
  • CRM - Salesforce
  • Lead Generation
  • MS Excel, Words, PowerPoint
  • Operations & Improvement
  • Problem Solving Skills
  • People Development
  • Power BI
  • Staff Training
  • Sales Support
  • Teamwork

Certification

  • IELTS score 5.5
  • Analyzing and Visualizing Data with Microsoft Power BI - 9Expert Co., Ltd.
  • Essential SQL - BorntoDev
  • Agile Project Management with Jira Cloud: Lean and Agile processes - LinkedIn
  • Google Data Studio 2021 - Udemy

Additional Information

  • Work and travel program 2018 with IEE in New Jersey, The United States ( International Education Exchange),
  • Participated in PDMO ( Public Debt Management Office) from the Ministry of Finance, Thailand
  • Learning newly developed strategy from local society economics camp, khon kaen University at Nongkhai

Hobbies and Interests

  • Self-improvement, development, and motivation.
  • Cultural, History, and People
  • Board Games and Running
  • Music and Coffee
  • Self-Improvement Books

Languages

English
Full Professional
Thai
Native/ Bilingual

References

References available upon request.

Timeline

Client Solution Manager

TDCX
04.2022 - 03.2024

Sales Operations Manager

Kaidee
01.2021 - 02.2022

Sales Operations Manager

Kaidee
08.2020 - 01.2021

Business Planner Specialists

DENSO
04.2019 - 07.2020

Waitress

Philly Cheesesteaks
07.2018 - 09.2018

Marketing and Communication III -

Greystone College

Bachelor of Economics -

Khonkaen University

High School -

Khonkaen wittayayon school

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AMOLNUT KAEWMANEE