Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Amorina Smith

Summary

Experienced and dedicated hospitality worker, with five years of experience in the service industry. I am currently studying my Masters at the University of Melbourne and am looking for the flexibility and interpersonal development a role in hospitality provides. I am a highly motivated individual with excellent time management, organization and proven customer service skills, who brings a bright and enthusiastic attitude to all aspects of my work. I really enjoy collaborating in a group environment and I hope I’ll be an excellent addition to your team.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant in Nursing

Programmed Health
10.2021 - Current
  • Work on call in various hospitals performing patient care tasks such as hygiene cares, mobility assistance, feeding and communicating with patients and family
  • I provide constant supervision to high-risk patients and escalate concerns to Doctors & Nurse in charge.

Waitress

Benzina Cantina
03.2023 - 05.2023
  • Worked in a locally owned Mexican restaurant as a server
  • I prepared tables, took orders, served food & beverages & completed cleaning duties at the end of each shift.

Waitress

Cheeky Poke
10.2021 - 02.2023
  • Worked in a busy restaurant where my responsibilities consisted of welcoming & seating guests; preparing quality meals & drinks, taking orders and putting through transactions, performing consistent check-ins with patrons to ensure satisfaction and addressing complaints swiftly.

Assistant in Nursing

PRN Healthcare
08.2021 - 03.2022
  • Assisted with ADLs in hospital & aged care settings and provided constant supervision to high-risk individuals.
  • Picked up runs for Blue Care, where I provided various home services including, hygiene cares, house cleaning, mobility & companionship.

Manager

Donut King
04.2017 - 11.2020
  • Within a year of working at Donut King I was offered a management position
  • My responsibilities consisted of selecting, training and supervising staff, coordinating with vendors and order suppliers, performing as a qualified barista, cash handling & banking deposits, delegating tasks & supporting employees.

Waitress

Coffee Head Co.
11.2020 - 02.2021

Nov 2020 — Feb 2021

Worked at an artisan cafe where my roles included providing menu reccomendations, serve & prepare food & beverages, perform consistent check-ins with patrons to ensure satisfaction and address complaints swiftly.

Customer Service Representative

Kmart
04.2015 - 11.2018
  • My role at Kmart included liaising with customers, operating apparel & fitting rooms, sales operations, working as a greeter, operating the customer service desk, and stock management.

Education

Masters of Clinical Audiology -

THE UNIVERSITY OF MELBOURNE
11.2024

Bachelor of Nursing -

THE UNIVERSITY OF QUEENSLAND
11.2022

Skills

  • Dining Area Maintenance
  • Menu Recommendations
  • Guest Relations Management
  • Food Preparation and Safety
  • Multitasking Abilities
  • Excellent Communication

Certification

  • Perform CPR (HLTAID009): 01/01/23 - 01/01/24
  • Provide First Aid (HLTAID003): 01/01/21 - 01/01/24
  • Provide Basic Emergency Life Support (HLTAID002): 01/01/21 - 01/01/24
  • Working with Childrens Card (VIC): 01/01/23
  • National Police Certificate: 01/01/21
  • Provide Responsible Service of Alcohol (SITHFAB002): 05/01/21

Languages

English
Native or Bilingual
Spanish
Full Professional
AUSLAN
Elementary

References

  • Camilo Ribon, Manager of Cheeky Poke Bar, camilo994@hotmail.com, 0402 181 390
  • Edgar Castenada, Owner of Donut King, magicfoodptyltd@outlook.com, (07)38781802
  • Nikolas Salazar, Manager of Coffee Head Co., nikotarek25@gmail.com, 0431 700 006
  • Alex Romero, UQ Staff, a.romero@uq.edu.au, 0403 844 172


Timeline

Waitress

Benzina Cantina
03.2023 - 05.2023

Waitress

Cheeky Poke
10.2021 - 02.2023

Assistant in Nursing

Programmed Health
10.2021 - Current

Assistant in Nursing

PRN Healthcare
08.2021 - 03.2022

Waitress

Coffee Head Co.
11.2020 - 02.2021

Manager

Donut King
04.2017 - 11.2020

Customer Service Representative

Kmart
04.2015 - 11.2018

Masters of Clinical Audiology -

THE UNIVERSITY OF MELBOURNE

Bachelor of Nursing -

THE UNIVERSITY OF QUEENSLAND
Amorina Smith