AMORNRAT GREEN ( AOE )

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Contributed to team success by completing jobs quickly and accurately.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Worked different stations to provide optimal coverage and meet production goals.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Maintained productive, efficient approach to all tasks.
• Addressed and resolved customer complaints in polite and professional manner.

• Management of emails.
• Admin and purchasing administrator.
• Customer complaints and service.
• Social Media campaigning and management.

• Helped customers locate products and checked store system for merchandise at other sites.
• Assisted customers with prompt and polite support in-person and via telephone.
• Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
• Established rapport with customers using active listening and interpersonal skills.
• Hit Sales KPIs.
• Able to rotate stock / Visual display items for sale benefits.

- Front of house, Greeting with positive attitude.

- Making coffee

- Food services include food prep, cleaning and everything in

between.

- Teamwork, work well with other people.

- Working in under pressure when cafe get too busy.

- Dealing with complaints.

• Established a welcoming atmosphere by greeting each guest warmly.
• Helped guests at tables when in need of assistance.
• Trained new staff in front-of-house procedures, customer relations, and cleaning.
• Assisted servers with delivering food, filling beverages, and retrieving items for guests.
• Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.

- Front of house, assistant management of a team.

- Waitress duties, cleaning, uphold hospitality hygiene standards.

- Dealing with complaints.

- Customer service skills.