AMRENDER SINGH SANDHU
Kingaroy,QLD
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
5
5
years of professional experience
Work History
Operations Manager
Bunnings Warehouse KINGAROY
2023.05 - Current
- Overall operation of the store with customer experience- ease of checkout , best experience , online orders experience for customers
- Stock loss- GIR best practice , minimum gaps in departments
stock flow in goods inwards - same day stock on shelf’s
Training coaching team and leaders on FCT departments, IPR’s, great saves ,best experience, merchandising, basket builders - General and safety audit , cafe audit
rolling out the all the operational requirements through out the store - Implement strategies and business plan to support Team
- Implemented business strategies
- Championed safety protocols to maintain a secure working environment, Facilitated smooth collaboration between departments through clear communication channels.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Identified customer needs
- Trained and guided team members to maintain high productivity and performance
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Established positive and effective communication among Team and organization leadership, reducing miscommunications, and missed deadlines.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Assisted in recruiting, hiring and training of team members.
- Demonstrated leadership skills in managing projects from concept to completion.
- Drive best experience in store
Trading Operations Manager
Bunnings Warehouse Botany
2022.10 - 2023.05
- Looking after builders, lifestyle, in the home and Replenishment departments leaders and teams over 80
Weekly catch up with department leaders about store IPR’s , sales , FCT departments and safety - Drive the Team to deliver best experience.
Coach the team in moment on customer experience and safety - Coaching Team on merchandising standard, seasonal merchandising across the store , driver basket builders
look after day-to-day operation of the store.
Drive safety in store - Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and implemented business strategies to achieve business goals
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cross-trained existing employees to maximize team agility and performance.
- Established team priorities, maintained schedules and monitored performance.
Commerical Operations Manager
Bunnings Warehouse Botany
2022.03 - 2022.10
- Driver commercial in store- Work with account managers and sales area managers to drive commercial.
- Weekly catch ups with all coordinators , trade specialists, trade support, dispatch and builders supervisors about SFCT store, top finelines in stock, in stock promise , expert team in place to drive commercial
- Customer on Site visits with account manager for upcoming projects
team understanding about trade customers - Driver easy of transaction with team , coverage in key areas trade desk, timber yard, landscape, special orders , kitchen , paint and tool shops
- Overall operation of the store- best experience
SFCT
Safety and general Audit
Drive stock and best experience with leaders in departments - lifestyle, builders, Replenishment and in the home team over 80 - Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Established positive and effective communication among the Team and organization leadership, reducing miscommunications, and missed deadlines.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Builders Coordinator
Bunnings Warehouse New Lynn
2020.12 - 2022.03
- Driver commercial in store- Work with account managers and sales area managers to drive commercial.
- Weekly catch ups with trade specialists, trade support, dispatch and builders supervisors about SFCT store, top finelines in stock, in stock promise , expert team in place to drive commercial
- Customer on Site visits with account manager for upcoming projects
team understanding about trade customers - Driver easy of transaction with team , coverage in key areas trade desk, timber yard, landscape, special orders , kitchen , paint and tool shops
- Overall operation of the store- best experience
- SFCT
- Safety and general Audit
- Drive stock and best experience with leaders in departments - lifestyle, builders, merch and in the home team over 80
- Supports others to take responsibility and ownership
- Creates a caring and enjoyable environment
- Encourages open communication and interaction
- Provides honest and constructive feedback
- Recognises efforts and results
Lifestyle Coordinator
Bunnings Warehouse New Lynn
2019.07 - 2020.12
- Drive best experience in store
- Weekly catch up with department leaders about store IPR’s , sales
- FCT departments and safety
- Drive the Team to deliver best experience.
- Coach the team in moment on customer experience and safety
coaching Team on merchandising standard, seasonal merchandising across the store , driver basket builders
look after day-to-day operation of the store - Drive safety in store
Education
No Degree - Cookery
Cornell
Auckland,New Zealand06.2016
No Degree - Business
EDENZ Colleges
Auckland, New Zealand05.2011
Skills
- Retail Operations Management
- Employee Motivation
- Policies and procedures implementation
- Inventory Management
- Goal Setting
- Recruitment
- Hiring and Onboarding
- Employee reviews
- Teamwork and Collaboration
- Staff training/development
- Relationship Building
- Employee Development
Languages
Hindi
Full Professional
Punjabi
Full Professional
English
Full Professional
Timeline
Operations Manager
Bunnings Warehouse KINGAROY
2023.05 - Current
Trading Operations Manager
Bunnings Warehouse Botany
2022.10 - 2023.05
Commerical Operations Manager
Bunnings Warehouse Botany
2022.03 - 2022.10
Builders Coordinator
Bunnings Warehouse New Lynn
2020.12 - 2022.03
Lifestyle Coordinator
Bunnings Warehouse New Lynn
2019.07 - 2020.12
No Degree - Cookery
Cornell
No Degree - Business
EDENZ Colleges
Similar Profiles
Samuel McDonaldSamuel McDonald
Team Member at Bunnings WarehouseTeam Member at Bunnings Warehouse
Mats LeaMats Lea
Team Member at Bunnings WarehouseTeam Member at Bunnings Warehouse
Pallas GelflingPallas Gelfling
Team Member at Bunnings WarehouseTeam Member at Bunnings Warehouse