Amrinder Singh
Burnside,SA
Summary
Seasoned Security Officer with a proven track record at Burleigh Logistics, adept in risk assessment and asset protection. Demonstrated ability to enhance safety protocols, reducing incident response times significantly. Excels in staff management and critical problem-solving, ensuring robust security measures and high customer satisfaction. Skilled in both keen observation and physical fitness.
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.
Overview
2
2
years of professional experience
Work History
Security Officer
Burleigh Logistics
Adelaide, SA
04.2023 - Current
- Conducted pre-employment background checks on prospective hires as part of the organization''s commitment to maintaining a secure workforce environment.
- Examined doors, windows and gates to verify security.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Evaluated the effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement.
- Observed patrons and customers to quickly address security situations.
- Assisted with crowd control during large events held at the facility.
- Identified needs of customers promptly and efficiently.
- Worked effectively in team environments to make the workplace more productive.
Security Officer
MA Security Group
05.2023 - 04.2024
- Conducted pre-employment background checks on prospective hires as part of the organization''s commitment to maintaining a secure workforce environment.
- Examined doors, windows and gates to verify security.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
HUNGRY JACKS CREW MEMBER
Hungry Jack's
01.2023 - 12.2023
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Worked front counter, drive-thru and other areas.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Became familiar with products to answer questions and make suggestions.
Education
High School Diploma -
Adelaide Culinary Institute
Adelaide, SA09.2024
Skills
- Keen observer
- Risk Assessment
- Crime prevention methods
- Employee and Visitor Screening
- Staff management
- Asset protection
- Physical fitness
gym
fitness freak
Reading books
Travelling
References
- Hungry jacks reference
- Katrina hand crew member 0434219926
- Ma security manager monum 0481 247 018
- Burleigh logistic
- Patrick ( owner of company )
- 0412 797 341
Timeline
Security Officer
MA Security Group
05.2023 - 04.2024
Security Officer
Burleigh Logistics
04.2023 - Current
HUNGRY JACKS CREW MEMBER
Hungry Jack's
01.2023 - 12.2023
High School Diploma -
Adelaide Culinary Institute