AMRIT KAFLE
Queanbeyan,Australia
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
BWS (Endeavour Group)
09.2020 - Current
- Serviced on average 200 customers per day, with a customer satisfaction rating of 94% satisfied
- Managed the store inventory system and ordered resupply for over 8,000 types of goods, with faulty rate of less than 1%
- EFTPOS, appliance, and applications use to carry out various tasks.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Grocery Team Member
COLES PTY LTD
10.2020 - Current
- Provided exceptional customer service, answering questions and helping customers locate items.
- Assisting of Customers along with relocating of stocks and management of daily using products
- Good Ethics of work practices and time management to make sure, the task is completed on time
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.
Education
MASTER OF APPLIED INFORMATION TECHNOLOGY -
Victoria university
Sydney, Australia03.2020
BACHELOR OF TECHNOLOGY IN BIOTECHNOLOGY -
Asian Institute of Science and Technology
Kathmandu, Nepal02.2016
Skills
- Advanced user for analysis and reporting in Word, Excel, PowerPoint, Outlook, and other suite tools
- Store maintenance
- Stock management
- Price Tagging
- Sales Promotion
- Customer Service
- Excellent Communication
- Teamwork and Collaboration
- Product Knowledge
- Written and oral communication
- Monitoring inventory
- Training and mentoring
- Payment Processing
Hobbies and Interests
Athletics: semi-professional competitive footballer and swimming lover.
Timeline
Grocery Team Member
COLES PTY LTD
10.2020 - Current
Assistant Store Manager
BWS (Endeavour Group)
09.2020 - Current
MASTER OF APPLIED INFORMATION TECHNOLOGY -
Victoria university
BACHELOR OF TECHNOLOGY IN BIOTECHNOLOGY -
Asian Institute of Science and Technology
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