Results-driven Electronic Engineer with a proven track record at Verra Mobility, excelling in embedded systems troubleshooting and automation. Expert in Python and fault analysis. Strong collaborator with a focus on delivering impactful solutions in fast-paced environments.
Overview
3
3
years of professional experience
Work History
HARDWARE SUPPORT ENGINEER
Verra Mobility
Melbourne
05.2024 - Current
Resolved international hardware support tickets across time zones, performing remote diagnostics and troubleshooting on embedded systems, achieving consistent resolution within SLA targets.
Collaborated with engineering teams to analyze root causes of hardware failures, providing field data and customer insights that informed hardware revisions and improved reliability.
Created technical documentation and internal knowledge base articles using Confluence and SharePoint, streamlining team workflows, and reducing repeat issue resolution time by over 25%.
Utilized laboratory equipment (Tektronix oscilloscopes, Fluke multimeters) to diagnose and troubleshoot circuit malfunctions with a high resolution rate.
Developed automation scripts in Python that reduced manual testing time while maintaining precision.
ELECTRONIC ENGINEER
Umajin
New Zealand
11.2023 - 03.2024
Engineered a compact ESP32-based mini rig with a 30% size reduction and a 40% lower power consumption using KiCad for PCB design and LTSpice for circuit simulation, demonstrating expert schematic interpretation skills.
Collaborated with manufacturing teams to resolve component issues during the First Article Inspection, using Lean Six Sigma methodologies.
Developed testing protocols utilizing diagnostic tools (spectrum analyzers, power supplies) to improve fault detection rates.
Created C++ firmware solutions with Arduino IDE for ESP32 microcontrollers, enhancing real-time data acquisition capabilities using the LoRa protocol.
Implemented work automation systems using Python and Jenkins, reducing labor hours while maintaining comprehensive records.
ELECTRONIC ENGINEER (RA)
Auckland University of Technology
Auckland
12.2022 - 10.2023
Developed DC regulation circuits and flexible PCBs with Altium Designer for wearable health devices, achieving 25% size reduction while maintaining reliability across 100+ healthcare applications using SMD components and flex-rigid PCB technology
Programmed Embedded C firmware for Raspberry Pi (Raspbian OS) and ESP32 microcontrollers (ESP-IDF framework), improving data transmission efficiency by 35% and enhancing device reliability ratings to over 95% using MQTT protocol
Engineered ocular perceiver testing glasses using Raspberry Pi and Python (OpenCV, NumPy), increasing data retrieval speed by 40% while reducing signal loss by 30% through optimized RF circuits using nRF24L01+ modules
Managed electronic component inventory with Fishbowl Inventory software and maintained laboratory
Education
BE - Electronic Engineering
Auckland University of Technology
New Zealand
01.2022
Skills
Embedded Systems: Embedded C, Real-time Operating Systems (RTOS), Component-level design
Power Electronics: DC/DC converters, Power supply design, Battery management systems