AMRIT PODDAR
Randwick,NSW
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Waitstaff
ThelastcourseSydney
05.2023 - Current
- Trained servers on order management, food service quality and how to build rapport with guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
- Led team of servers to consistently meet customer service and sales targets.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Used POS system to enter orders, process payments and issue receipts.
Marathon Team Leader
Sydney Marathon
09.2023 - 09.2023
- Liasoned with team members, marking their attendance & delegating their responsibilities
- Established open communication with other team leaders & assigned volunteers in different places of need.
- Bolstered confidence among team members & marathon runners by cheering, singing & serving water.
- Managed volunteers at the starting point to assist with race-start.
- Supervised team members to confirm compliance with set procedures.
Accountant & Audit Executive
B.Maskara & Co.
10.2017 - 12.2022
- Handled day-to-day accounting processes to drive financial accuracy.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Prepared Profit & loss(P/L) and Balance Sheet(B/S) for the proprietorship & clients quarterly, half-yearly & yearly.
- Conducted Statutory Audits yearly.
- Conducted research on relevant industry, gathered information from multiple sources and presented results by employing EIC analysis.
Education
Strategy & Marketing
University of Sydney
Sydney, NSW01.2025
Bachelor of Commerce - Accounting & Finance
University Of Calcutta
01.2018
Skills
- Customer Service & Satisfaction
- Time management
- Planning, organisation & execution
- Teamwork
- Attention to detail
- Understanding & Communication
- Microsoft Office
- Flexibility
- Continuous learning
Certification
- Responsible Service of Alcohol (RSA) - Aug 2023
- First Class Honours with a medal of distinction - Sep 2018
- Integrated Course on Information Technology & Soft Skills (ICITSS) - Information Technology - Oct 2017
- ICITSS- Orientation Course - Sep 2017
- Bronze medallist in Javelin in Higher Secondary School - Oct 2014
Timeline
Marathon Team Leader
Sydney Marathon
09.2023 - 09.2023
Waitstaff
ThelastcourseSydney
05.2023 - Current
Accountant & Audit Executive
B.Maskara & Co.
10.2017 - 12.2022
Strategy & Marketing
University of Sydney
Bachelor of Commerce - Accounting & Finance
University Of Calcutta
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