Amrit Rimal

• Supervised and coordinated daily store operations, ensuring smooth workflow during shifts.
• Managed and motivated staff by assigning tasks, monitoring performance, and providing on-the-job training.
• Delivered excellent customer service by resolving complaints and ensuring timely, accurate order fulfillment.
• Oversaw cash handling, reconciliation, and store opening/closing procedures in line with company policies.
• Monitored stock levels, placed inventory orders, and managed deliveries to ensure adequate supplies.
• Ensured compliance with food safety, hygiene, and workplace health & safety standards.
• Supported store performance targets by maintaining efficiency in delivery times and order accuracy.

Delivery Expert | Jul 2023 - Mar 2024

• Delivered customer orders safely and on time while maintaining excellent service standards.
• Handled cash, EFTPOS payments, and reconciled orders with accuracy.
• Assisted in-store with food preparation, cleaning, and customer service during peak hours.
• Ensured compliance with road safety and food safety regulations.

Shift Runner | Mar 2024 – Present

• Supervised and coordinated daily store operations, ensuring smooth workflow during shifts.
• Managed and motivated staff by assigning tasks, monitoring performance, and providing on-the-job training.
• Monitored stock levels, placed inventory orders, and managed deliveries to ensure adequate supplies.
• Oversaw cash handling, reconciliation, and store opening/closing procedures in line with company policies.
• Delivered excellent customer service by resolving complaints and ensuring timely, accurate order fulfillment.
• Ensured compliance with food safety, hygiene, and workplace health & safety standards.
• Supported store performance targets by maintaining efficiency in delivery times and order accuracy.