Amrita Friars
Melbourne,Vic
Summary
Highly motivated individual with a passion for excellent customer service. Possesses a strong work ethic and a team-player attitude. Well-versed in the hospitality industries, with a focus on customer relations, problem-solving and multitasking. Committed to providing outstanding customer service and maintaining a clean, organized environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
The Stolberg
Melbourne, Vic
10.2023 - Current
- Developed good working relationships with fellow employees through effective communication.
- Adhered to all company policies and procedures regarding alcohol consumption and serving laws.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Prepared alcoholic beverages promptly according to recipes or customer specifications.
- Maintained understanding of menu items to answer patron questions regarding food, drinks, and preparation methods.
Crew Member
Doey's Pizza
Melbourne, Vic
08.2022 - Current
- Prepared food items following established recipes and safety guidelines
- Handled customer complaints in a professional and courteous manner
- Placed orders into POS systems and handled cash and credit transactions
- Demonstrated excellent communication skills when dealing with customer inquiries and complaints.
Student Nurse
Uniting AgeWell
Preston , Victoria
06.2024 - 07.2024
- Provided patient care under the supervision of a Registered Nurse.
- Maintained confidentiality of patient records according to HIPAA guidelines.
- Observed changes in patient conditions and reported them to supervising nurse or physician.
- Performed physical exams and collected vital signs for assigned patients.
- Maintained accurate documentation of patient information, including vitals and assessments
Shift Manager
The Pioneer Cafe
Melbourne, Vic
11.2018 - 07.2023
- Established and maintained positive and professional employee relationships
- Set employee schedules and made staffing adjustments to get shifts covered
- Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers
- Sold and served baked goods and miscellaneous food items, increasing company revenue.
Delivery Courier
Paper Drops
Heidelberg, Melbourne
- Maintained clean and healthy environment by following proper safety and sanitation regulations.
Education
Diploma of Nursing -
Box Hill Institute
Melbourne, Vic12.2025
High School Diploma -
CAE, Box Hill Institute
Melbourne01.2022
Skills
- Food and Beverage Management
- Hospitality Management
- Communication
- Accurate Money Handling
- Time Management
- Infection control standards
Certification
- Responsible Service of Alcohol
- First Aid
- Cert III Allied Health Assistance
- Bronze and Silver Duke of Edinburgh Award
References
- Rohan Hay, Venue Manager of Stolberg: +61 421 864 122
- Jack Bannister, Owner of Doey's Pizza: +61 451 973 341
Timeline
Student Nurse
Uniting AgeWell
06.2024 - 07.2024
Bartender
The Stolberg
10.2023 - Current
Crew Member
Doey's Pizza
08.2022 - Current
Shift Manager
The Pioneer Cafe
11.2018 - 07.2023
Delivery Courier
Paper Drops
Diploma of Nursing -
Box Hill Institute
High School Diploma -
CAE, Box Hill Institute
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