Amrit Pal Kaur
Northmead,NSW
Summary
Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualized patient care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments. Expert in disability support. Responsible DSP certified in Individual support worker and highly experienced over 2-year career in healthcare. Proficient in emergency response care and monitoring ongoing conditions. Offers ambulation and personal assistance to meet diverse patient needs. Compassionate DSP possesses gentle touch and caring attitude centered on treating people with dignity and respect. Expertise in daily life support and care. Collaborative team player with strong clinical and interpersonal skills. Available 40 hours per week, weekends and evenings. Capable Medical Social Worker well-versed in educating patients, coordinating treatment plans and setting up program referrals. Knowledgeable about documentation, recordkeeping and insurance requirements. Using years of experience in field to deliver exemplary patient support. Trained in providing crisis intervention services in addition to routine care and support. Conducts assessments, sets goals and improves patient quality of life with hands-on assistance. Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 25 pounds.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Cerebral Palsy Alliance
North Ryde, NSW
10.2020 - Current
- Maintained safety with tidy, clean and hazard-free home environments.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Drove clients safely to social activities and appointments.
- Provided high level of physical support by lifting, adjusting and moving clients.
- Kept detailed daily logs with care actions, patient behaviors and incidents.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Conferred with supervisor to discuss patient condition and medical care.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Adhered to company requirements for patient interactions and care standards.
- Designed individualized plans detailing daily activities and needs for patients.
- Worked with children and parents to closely monitor and record social, behavioral and academic growth.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Kept accurate records for client files and handled related paperwork.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
- Collaborated with parents on home care and support for children with disabilities.
- Maintained safety with tidy, clean and hazard-free home environments
- Drove clients safely to social activities and appointments
- Prepared nutritious meals to meet individual dietary needs for clients
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping
- Worked with children and parents to closely monitor and record social, behavioral and academic growth
Night Shift Filler
Kmart
Castle Hill, NSW
11.2021 - Current
- Assessed quality control levels on selected addresses and determined acceptability of samples.
- Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Kept work areas neat, clean and free from debris.
- Monitored raw material costs and fluctuations, sourced new suppliers and identified favorable opportunities.
- Checked product levels and recommended new purchases.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand, and current pricing
- Followed orders precisely for correct items, sizes and quantities
Loundry Assistance
Pagboy Loundry
North Paramatta, Nsw
11.2012 - 07.2022
- Successfully maintain clean, valid driver's license and access to reliable transportation.
- Increased customer satisfaction by resolving issues.
- Used Microsoft Word and other software tools to create documents and other communications.
- Participated in team-building activities to enhance working relationships.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Handled lots calls per day to address customer inquiries and concerns
- Handled lots calls per day to address customer inquiries and concerns
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
Cafe Assistant
Coffee Embassy Bar
Northmead, NSW
03.2018 - 09.2020
- Promoted new products and price changes by creating and updating signage.
- Assisted customers with product selection by answering questions about food ingredients and nutritional value.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Maintained clean and attractive product displays to entice customer purchases.
- Notified management of product and supply shortages to reduce disruption in availability.
- Oversaw training of more than 10 team members.
- Reviewed and approved employee schedules and timesheets.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
- Built effective training and coaching strategies to optimize team performance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Pizza Maker
Metro Pizza
Northmead, NSW
08.2016 - 09.2017
- Cooked pizza, calzones, stromboli and pasta.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Handled cash register operations by applying coupons, giving customer totals and processing cash and credit card payments.
- Coached new workers on store policies, pizza making and dough preparation.
Education
Associate of Arts - Economics,maths
Guru Nanak Dev University Punjab, India
India04.2012
Skills
- Verbal and Written Communication
- Product Tagging and Categorization
- Merchandise Retrieval and Distribution
- Data Entry
- Microsoft Office
- Customer Relationships
- Stockroom Maintenance
- Proficient in Microsoft Office
Certification
1.Individual support worker.
2.Statement of Attainment in introduction to community services industry 2021.
3.NDIS
4.First aid certificate.
Timeline
Night Shift Filler
Kmart
11.2021 - Current
Disability Support Worker
Cerebral Palsy Alliance
10.2020 - Current
Cafe Assistant
Coffee Embassy Bar
03.2018 - 09.2020
Pizza Maker
Metro Pizza
08.2016 - 09.2017
Loundry Assistance
Pagboy Loundry
11.2012 - 07.2022
Associate of Arts - Economics,maths
Guru Nanak Dev University Punjab, India