Summary
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Amritpal Singh

Laverton,Melbourne

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Work History

Customer Service Representative

VERKA PLANT
07.2023 - 10.2023
  • Responded to customer requests for products, services, and company information.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

Buisness

Rmit University
Melbourne, VIC
08.2026

Skills

  • Report preparation
  • Sales expertise
  • Complaint resolution
  • Money handling abilities
  • Professional telephone demeanor

Languages

English
Full Professional

Timeline

Customer Service Representative

VERKA PLANT
07.2023 - 10.2023

Buisness

Rmit University
Amritpal Singh