Reading History books, listening to Audio books
Amritpal Singh Dhillon
Software Engineer
Ferndale,WA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work History
Customer Service Representative
BP Fuel Station
Baldivis, WA
03.2022 - 09.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Recommended products to customers, thoroughly explaining details.
Education
Bachelor of Science - Software Engineering
Edith Cowan University
Joondalup, WA 07.2017 - 07.2022
Diploma of Information Technology - Information Technology
South Metropolitan Tafe
Thornlie, WA 02.2017 - 07.2017
Skills
Web-based software engineering
Interests
Additional Information
Github link and online Portfolio
Timeline
Customer Service Representative
BP Fuel Station
03.2022 - 09.2022
Bachelor of Science - Software Engineering
Edith Cowan University
07.2017 - 07.2022
Diploma of Information Technology - Information Technology
South Metropolitan Tafe
02.2017 - 07.2017
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