Amruta Thota
Adelaide,SA
Summary
Adept at postal code knowledge and team collaboration, I excelled at Australia Post by ensuring timely delivery and maintaining confidentiality, leading to a significant improvement in customer satisfaction. My expertise in route planning and commitment to workplace safety underpin my ability to meet and exceed employer expectations.
Overview
4
4
years of professional experience
Work History
Postal Officer
australia post
Mile End , SA
10.2024 - Current
- Inspected packages for proper labelling and documentation prior to acceptance or delivery.
- Delivered various types of mail on routes according to strict timelines.
- separating packages according to various places and kind of post it is
- scanning manifest with their relevant QR codes or bar code
Uber Public Transport
uber
Adelaide, SA
03.2021 - 09.2024
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- completing routine trips on time deadlines.
- customer satisfaction is a primary motive.
Education
Master of Science - Computer Information Systems
University of Ballarat
Ballarat, VIC06-2011
Bachelor of Science - Electrical, Electronics And Communications Engineering
Jawaharlal University of Technology
Hyderabad India03-2008
Skills
- Marketing and promotion
- Postal code knowledge
- Address verification
- Confidentiality
- Sorting equipment operation
- Package handling
- Route planning
- Postal regulations
- Mail distribution
- Workplace safety
- Delivery management
- Vehicle maintenance
- Mail sorting
- Analytical problem solving
- Proficient in [software]
- Team collaboration
References
References available upon request.
Timeline
Postal Officer
australia post
10.2024 - Current
Uber Public Transport
uber
03.2021 - 09.2024
Master of Science - Computer Information Systems
University of Ballarat
Bachelor of Science - Electrical, Electronics And Communications Engineering
Jawaharlal University of Technology
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