Rajesh Panikkar
Brisbane,QLD
Summary
Results-driven Pharmacy Assistant with 15+ years of experience in both retail and hospital pharmacy environments, excelling in customer service and sales support. Proficient in medication dispensing, inventory management, and maintaining adherence to pharmacy regulations and procedures. Known for meticulous attention to detail and a commitment to accuracy. Seeking to leverage skills and expertise to enhance a dynamic pharmacy team and deliver top-tier pharmaceutical services.
Overview
16
16
years of professional experience
Work History
Customer Service Representative
BP
Brisbane, QLD
02.2019 - Current
- Enables customer relationship
- Identify customer needs and help customers use specific features
- Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Adept in conveying the benefits of products/services and generating customer interest.
- Quickly learn, master and sell new product offerings
- To aggressively prospect, maximize sales, provide exemplary customer service and squash the competition
Area Sales Manager
Eris Pharmaceutical Ltd
Kerala, India
08.2014 - 12.2018
- Developing and sustaining solid relationships with company stakeholders and customers
- Ensure customer satisfaction and provide professional customer support
- Develop and execute sales strategies
- Manage sales budgets and set targets
Pharmacy Assistant
Krishna Family Clinic
Kerala, India
03.2008 - 07.2014
- Checking, preparing and dispensing medicines to patients according to prescriptions or over-the-counter treatments
- Offering advice to patients regarding their medications
- Checking supplies and ensuring that all required products are in stock
- Completing operational requirements of the pharmacy, including verifying order entries, maintaining records of controlled substances, charges, and removing expired and/or damaged drugs from the pharmacy’s inventory.
Education
Bachelor of Science Majoring in Chemistry -
Calicut University
India05-2000
Skills
- Inventory Management
- Customer Service
- Accuracy and Attention to Detail
- Communication Skills
- Pharmaceutical Knowledge
- Medication Management:
Timeline
Customer Service Representative
BP
02.2019 - Current
Area Sales Manager
Eris Pharmaceutical Ltd
08.2014 - 12.2018
Pharmacy Assistant
Krishna Family Clinic
03.2008 - 07.2014
Bachelor of Science Majoring in Chemistry -
Calicut University
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